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Research · head to head

Condens vs SurveyMonkey

Condens logo

Condens

Research

UX research repository for storing, tagging and sharing qualitative study findings

From
€15/month
Rated
-
Full reviewWebsite
SurveyMonkey logo

SurveyMonkey

Research

Turn feedback into action

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SurveyMonkey has a free tier, so it costs nothing to try first.
  • Each has a real cost: Condens the gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.; SurveyMonkey team plans require minimum 3 users as baseline
  • They diverge on capability: Condens covers Automatic transcription, SurveyMonkey covers Survey builder.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Condens and SurveyMonkey actually diverge.

Attributes where Condens and SurveyMonkey differ
AttributeCondensSurveyMonkey
Starting price€15/monthFree
Pricing modelPer contributor per monthsubscription
Free tierNoYes
FoundedUnknown1999

Identical on both: platforms (Web), user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Condens

  • Automatic transcription
  • Highlight and tag
  • Theme clustering
  • Insight pages
  • Participant profiles
  • Search across studies
  • Viewer seats
  • Video clip reels

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Condens

  • A solo researcher at a 40-person product company building a searchable evidence base for 15 euros a monthnot SurveyMonkey
  • A European enterprise research team that needs GDPR-oriented data handling to clear internal procurementnot SurveyMonkey
  • A team wanting product managers to click from a stated insight straight to the participant clip that supports itnot SurveyMonkey
  • A researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one placenot SurveyMonkey

SurveyMonkey

  • Market research and customer surveysnot Condens
  • Employee feedback and engagement trackingnot Condens
  • Data collection and analysisnot Condens
  • Customer satisfaction and NPS measurementsnot Condens

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Condens

  • The gap between the 15 euro Lite plan and the 500 euro Business plan has nothing in it, so a team adding a second and third researcher jumps roughly thirtyfold in cost at exactly the point budget scrutiny arrives.
  • Lite includes no viewer seats at all, which defeats the main purpose of a repository: anyone outside the research team who wants to read a finding has to be paid for as a contributor or sent a static export.
  • Cross-project participant profiles are capped at 25 on Lite, so a solo researcher doing longitudinal work with a recurring panel outgrows the entry tier on that limit rather than on seats.
  • As a bootstrapped fifteen-person company it ships AI synthesis, automatic theme extraction and moderated-interview features more slowly than venture-funded rivals, so teams that want the repository to do the analysis rather than organise it will find it behind.
  • It is a repository, not a research platform: recruitment, panel management, unmoderated testing and survey fielding all live elsewhere, so it adds a subscription rather than consolidating one.

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

Pricing, plan by plan

Condens

€15/month
  • Lite$15/month
    • 1 contributor included, additional contributors 15 euros each
    • No viewer seats
    • Unlimited projects, transcription hours and storage
  • Business$500/month
    • 5 contributors included, additional contributors 85 euros each
    • Unlimited viewers
    • Unlimited participant profiles and folders
  • Enterprise$undefined/year
    • Minimum 5 contributors
    • Custom contributor rates
    • Unlimited viewers

SurveyMonkey

Free
  • Team Advantage$99/month
    • 50,000 responses per year
    • Unlimited surveys and questions
    • 3 user minimum
  • Team Premier$240/month
    • 100,000 responses per year
    • All Team Advantage features
    • White label branding

Which should you pick?

Choose Condens if

  • You need automatic transcription.
  • You also want highlight and tag.
Condens review

Choose SurveyMonkey if

  • You need survey builder.
  • You want to start without paying.
  • You also want question bank.
SurveyMonkey review

Questions people ask

Is Condens or SurveyMonkey better?
Neither clearly leads. Condens starts at €15/month and SurveyMonkey at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Condens or SurveyMonkey?
SurveyMonkey has a free tier; the other does not. Paid plans start at €15/month for Condens and Free for SurveyMonkey.
Does Condens or SurveyMonkey run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveyMonkey for free?
Yes. SurveyMonkey has a free tier, so you can try it without paying. Condens starts at €15/month.
What is Condens best used for?
Condens is most often used for a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month, a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement, a team wanting product managers to click from a stated insight straight to the participant clip that supports it, a researcher inheriting years of interview recordings and needing them transcribed, tagged and searchable in one place. Of those, a solo researcher at a 40-person product company building a searchable evidence base for 15 euros a month and a european enterprise research team that needs gdpr-oriented data handling to clear internal procurement are not what SurveyMonkey is typically brought in for.
What can Condens do that SurveyMonkey cannot?
Condens covers Automatic transcription, Highlight and tag, Theme clustering, Insight pages. SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys.

Answered from the vendors’ own pages

Condens: Is there a free plan?

No, only a 15-day trial on any tier with no card required.

SurveyMonkey: How much does SurveyMonkey cost?

SurveyMonkey offers team plans starting at AED 99 per user per month for Team Advantage and AED 240 per user per month for Team Premier. Both plans require a minimum of 3 users. Billing can be monthly or annual.

Source
Condens: Can stakeholders read findings without a licence?

Only on Business and above, where viewer seats are unlimited. Lite has none.

SurveyMonkey: What are SurveyMonkey's overage fees?

SurveyMonkey charges AED 0.50 per additional response on paid plans beyond the annual limit included in each tier.

Source
Condens: Is transcription metered?

No. Transcription hours, storage and project count are unlimited on every plan; participant profiles and folders are what the tiers restrict.

Condens: Where is data hosted?

Condens is a German company with an explicitly GDPR-oriented setup, which is a common reason European enterprises shortlist it.

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