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Research · head to head

SurveyMonkey vs SurveySparrow

SurveyMonkey logo

SurveyMonkey

Research

Turn feedback into action

From
Free
Rated
-
Full reviewWebsite
SurveySparrow logo

SurveySparrow

Research

Survey and feedback platform for employee engagement

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SurveyMonkey team plans require minimum 3 users as baseline; SurveySparrow the free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • They diverge on capability: SurveyMonkey covers Survey builder, SurveySparrow covers Survey creation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SurveyMonkey and SurveySparrow actually diverge.

Attributes where SurveyMonkey and SurveySparrow differ
AttributeSurveyMonkeySurveySparrow
Pricing modelsubscriptionusage-based
Founded19992011

Identical on both: starting price (Free), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Research).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

Only in SurveySparrow

  • Survey creation
  • Engagement surveys
  • Pulse surveys
  • Analytics dashboard
  • Mobile app
  • Custom templates
  • Action planning
  • Reporting

Both cover

  • Microsoft Teams
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

SurveyMonkey

  • Market research and customer surveysnot SurveySparrow
  • Employee feedback and engagement trackingnot SurveySparrow
  • Data collection and analysisnot SurveySparrow
  • Customer satisfaction and NPS measurementsnot SurveySparrow

SurveySparrow

  • Running conversational surveys and NPS programmesnot SurveyMonkey
  • Collecting employee and customer feedback on a schedulenot SurveyMonkey
  • Embedding surveys in websites, email and chat channelsnot SurveyMonkey

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

SurveySparrow

  • The free plan allows 75 responses per quarter, 3 active surveys and 10 questions per survey
  • The Basic and Starter plans include a single user; extra users cost $49 per user per month
  • Responses are metered per month and additional responses or API calls require a custom quote from sales
  • Custom branding requires the Business plan
  • CSS customisation, auto translation, Key Driver Analysis and HIPAA compliance are Enterprise only
  • The advertised savings of up to 40 percent require annual billing rather than quarterly

Pricing, plan by plan

SurveyMonkey

Free
  • Team Advantage$99/month
    • 50,000 responses per year
    • Unlimited surveys and questions
    • 3 user minimum
  • Team Premier$240/month
    • 100,000 responses per year
    • All Team Advantage features
    • White label branding

SurveySparrow

Free
  • FreeFree
    • Basic surveys
    • Limited questions
    • Standard reports
  • Pro$undefined/month
    • Advanced surveys
    • Unlimited questions
    • Advanced analytics

Which should you pick?

Choose SurveyMonkey if

  • You need survey builder.
  • You want to start without paying.
  • You also want question bank.
SurveyMonkey review

Choose SurveySparrow if

  • You need survey creation.
  • You want to start without paying.
  • You also want engagement surveys.
SurveySparrow review

Questions people ask

Is SurveyMonkey or SurveySparrow better?
Neither clearly leads. SurveyMonkey starts at Free and SurveySparrow at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SurveyMonkey or SurveySparrow?
SurveyMonkey starts at Free and SurveySparrow at Free.
Does SurveyMonkey or SurveySparrow run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SurveyMonkey for free?
Both have a free tier, so you can try either at no cost before committing.
What is SurveyMonkey best used for?
SurveyMonkey is most often used for market research and customer surveys, employee feedback and engagement tracking, data collection and analysis, customer satisfaction and nps measurements. Of those, market research and customer surveys and employee feedback and engagement tracking are not what SurveySparrow is typically brought in for.
What can SurveyMonkey do that SurveySparrow cannot?
SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys. SurveySparrow covers Survey creation, Engagement surveys, Pulse surveys, Analytics dashboard. Both handle Microsoft Teams, Slack.

Answered from the vendors’ own pages

SurveyMonkey: How much does SurveyMonkey cost?

SurveyMonkey offers team plans starting at AED 99 per user per month for Team Advantage and AED 240 per user per month for Team Premier. Both plans require a minimum of 3 users. Billing can be monthly or annual.

Source
SurveySparrow: Does SurveySparrow offer a free plan?

Yes, SurveySparrow offers a forever free plan with 3 active surveys, 10 questions per survey, and 75 responses per quarter. No credit card is required to sign up.

Source
SurveyMonkey: What are SurveyMonkey's overage fees?

SurveyMonkey charges AED 0.50 per additional response on paid plans beyond the annual limit included in each tier.

Source
SurveySparrow: How much do SurveySparrow's paid plans cost?

SurveySparrow does not publish specific pricing amounts on its website. Basic, Starter, and Business plans are available with varying response limits and user counts. Enterprise requires contacting the company for a custom quote.

Source
SurveySparrow: Can I add more users to my SurveySparrow plan?

Yes, additional users can be added at $49 per month per user beyond what is included in each plan tier.

Source
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