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Government · head to head

CityView vs JumpCloud

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Free plan
No
Full reviewWebsite
JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CityView and JumpCloud actually diverge.

Attributes where CityView and JumpCloud differ
AttributeCityViewJumpCloud
Starting price$10000/year$9/user/month
Pricing modelUnknownsubscription
PlatformsWebWeb, Windows, macOS, Linux, iOS, Android, API
CategoryGovernmentCybersecurity
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in JumpCloud

Nothing recorded that CityView does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot JumpCloud
  • Records Managementnot JumpCloud
  • Public Safetynot JumpCloud
  • Civic Engagementnot JumpCloud

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot CityView
  • Companies requiring unified user and device management in hybrid work environmentsnot CityView
  • IT teams implementing zero-trust security modelsnot CityView
  • Managed service providers requiring multi-tenant identity and device managementnot CityView
  • Educational institutions and nonprofits (eligible for special pricing)not CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.
JumpCloud review

Questions people ask

Is CityView or JumpCloud better?
Neither clearly leads. CityView starts at $10000/year and JumpCloud at $9/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or JumpCloud?
CityView starts at $10000/year and JumpCloud at $9/user/month.
Does CityView or JumpCloud run on more platforms?
CityView runs on Web. JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what JumpCloud is typically brought in for.
What can CityView do that JumpCloud cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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