Cybersecurity · head to head
JumpCloud vs VUEWorks

JumpCloud
Cybersecurity
Unified identity and device management for hybrid workforce.
- From
- $9/user/month
- Free plan
- No

VUEWorks
Government
GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which JumpCloud and VUEWorks actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in JumpCloud
Nothing recorded that VUEWorks does not also cover.
Only in VUEWorks
- Native Esri integration
- Work orders and requests
- Inspections
- Condition and risk
- Capital planning
- Pavement management
- Mobile field access
- Dashboards
What people use each for
The jobs each tool is most often brought in to do.
JumpCloud
- Organisations modernising from Active Directory to cloud identity infrastructurenot VUEWorks
- Companies requiring unified user and device management in hybrid work environmentsnot VUEWorks
- IT teams implementing zero-trust security modelsnot VUEWorks
- Managed service providers requiring multi-tenant identity and device managementnot VUEWorks
- Educational institutions and nonprofits (eligible for special pricing)not VUEWorks
VUEWorks
- A county public works department that already runs Esri and wants work orders raised directly against map featuresnot JumpCloud
- A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot JumpCloud
- A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot JumpCloud
- A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot JumpCloud
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
JumpCloud
- Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
- À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
- Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
- Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
- No on-premises or self-hosted option; cloud-only deployment
VUEWorks
- The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
- No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
- The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
- The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
- It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.
Pricing, plan by plan
JumpCloud
$9/user/month- À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
- Device management across Windows, Mac, Linux
- Remote assistance
- Patch management
- À La Carte - SSO$11/user/month (annual) or $13 (monthly)
- Single sign-on
- Multi-factor authentication
- Password management
- Platform Essentials$undefined/variable
- Identity and device management with SSO and passwordless auth
- Maximum 300 users
- Contact sales for pricing
- Platform$undefined/variable
- Unified identity, device and access management
- Contact sales for pricing
VUEWorks
On request- VUEWorks Enterprise$undefined/year
- Quoted per agency by user count and modules
- Hosted or on-premise deployment options
- GIS integration, data migration and configuration quoted separately
Which should you pick?
Choose VUEWorks if
- You need native esri integration.
- You work on Web, iOS, Android.
- You also want work orders and requests.
Questions people ask
- Is JumpCloud or VUEWorks better?
- Neither clearly leads. JumpCloud starts at $9/user/month and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, JumpCloud or VUEWorks?
- JumpCloud starts at $9/user/month and VUEWorks at On request.
- Does JumpCloud or VUEWorks run on more platforms?
- JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. VUEWorks runs on Web, iOS, Android.
- What is JumpCloud best used for?
- JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what VUEWorks is typically brought in for.
- What can JumpCloud do that VUEWorks cannot?
- VUEWorks covers Native Esri integration, Work orders and requests, Inspections, Condition and risk.
Answered from the vendors’ own pages
JumpCloud: What devices does JumpCloud support?
JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.
SourceVUEWorks: Do we need Esri ArcGIS?
Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.
JumpCloud: Can I use JumpCloud to replace Active Directory?
Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.
SourceVUEWorks: Is pricing published?
No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.
JumpCloud: Is there a free trial?
Yes. All users can access a 30-day free trial before purchasing.
SourceVUEWorks: Can it replace Cityworks?
It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.
VUEWorks: Is there a cloud option?
Yes, VUEWorks is offered hosted as well as on-premise.
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