Softwr

Government · head to head

CityView vs Mimecast

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Free plan
No
Full reviewWebsite
Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request
  • They diverge on capability: CityView covers Building Permits, Mimecast covers Advanced threat detection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CityView and Mimecast actually diverge.

Attributes where CityView and Mimecast differ
AttributeCityViewMimecast
Starting price$10000/year$4/month
Pricing modelUnknownsubscription
PlatformsWebEmail, Cloud, Collaboration
CategoryGovernmentCybersecurity
Founded19762003

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot Mimecast
  • Records Managementnot Mimecast
  • Public Safetynot Mimecast
  • Civic Engagementnot Mimecast

Mimecast

  • Email security filtering against phishing and targeted attacksnot CityView
  • Email archiving, continuity and compliance for organisationsnot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Questions people ask

Is CityView or Mimecast better?
Neither clearly leads. CityView starts at $10000/year and Mimecast at $4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or Mimecast?
CityView starts at $10000/year and Mimecast at $4/month.
Does CityView or Mimecast run on more platforms?
CityView runs on Web. Mimecast runs on Email, Cloud, Collaboration.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Mimecast is typically brought in for.
What can CityView do that Mimecast cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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