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Cybersecurity · head to head

JumpCloud vs Ory Kratos

JumpCloud logo

JumpCloud

Cybersecurity

Unified identity and device management for hybrid workforce.

From
$9/user/month
Rated
-
Ory Kratos logo

Ory Kratos

Cybersecurity

Headless identity and user management API

From
Free
Rated
-

The short version

  • Only Ory Kratos has a free tier, so it costs nothing to try first.
  • Each has a real cost: JumpCloud platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing; Ory Kratos headless means you build every screen, which is significant work compared with a hosted login page
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which JumpCloud and Ory Kratos actually diverge.

Attributes where JumpCloud and Ory Kratos differ
AttributeJumpCloudOry Kratos
Starting price$9/user/monthFree
Pricing modelsubscriptionOpen-source self-hosted, with a paid managed network
Free tierNoYes
PlatformsWeb, Windows, macOS, Linux, iOS, Android, APILinux, Docker, Kubernetes, Self-hosted

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in JumpCloud

Nothing recorded that Ory Kratos does not also cover.

Only in Ory Kratos

  • Headless API
  • Self-service flows
  • Multi-factor authentication
  • Pluggable identity schemas

What people use each for

The jobs each tool is most often brought in to do.

JumpCloud

  • Organisations modernising from Active Directory to cloud identity infrastructurenot Ory Kratos
  • Companies requiring unified user and device management in hybrid work environmentsnot Ory Kratos
  • IT teams implementing zero-trust security modelsnot Ory Kratos
  • Managed service providers requiring multi-tenant identity and device managementnot Ory Kratos
  • Educational institutions and nonprofits (eligible for special pricing)not Ory Kratos

Ory Kratos

  • Products needing complete control over the look and flow of authenticationnot JumpCloud
  • Applications that must not hand user identity data to a third partynot JumpCloud
  • Teams building identity as infrastructure across several servicesnot JumpCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

JumpCloud

  • Platform Essentials tier capped at 300 users; larger organisations must purchase unbundled tiers or negotiate custom pricing
  • À la carte pricing can become expensive when purchasing multiple features; device management at $9/user, SSO at $11/user totals $20/user for basic functionality
  • Bundled Platform and Platform Prime packages require contacting sales; no published pricing limits transparency
  • Zero-trust and AI & SaaS management capabilities only available in Platform Prime tier with custom pricing
  • No on-premises or self-hosted option; cloud-only deployment

Ory Kratos

  • Headless means you build every screen, which is significant work compared with a hosted login page
  • More moving parts than a monolithic IAM: Kratos handles identity, and OAuth2 needs Ory Hydra alongside
  • Documentation assumes real familiarity with identity concepts and is not a gentle introduction
  • Self-hosting identity carries the security and availability burden that hosted providers absorb

Pricing, plan by plan

JumpCloud

$9/user/month
  • À La Carte - Device Management$9/user/month (annual) or $11 (monthly)
    • Device management across Windows, Mac, Linux
    • Remote assistance
    • Patch management
  • À La Carte - SSO$11/user/month (annual) or $13 (monthly)
    • Single sign-on
    • Multi-factor authentication
    • Password management
  • Platform Essentials$undefined/variable
    • Identity and device management with SSO and passwordless auth
    • Maximum 300 users
    • Contact sales for pricing
  • Platform$undefined/variable
    • Unified identity, device and access management
    • Contact sales for pricing

Ory Kratos

Free
  • Self-hostedFree
    • Full identity server
    • All flows
    • Community support

Which should you pick?

Choose JumpCloud if

  • You work on Web, Windows, macOS, Linux, iOS, Android, API.

Choose Ory Kratos if

  • You need headless api.
  • You want to start without paying.
  • You work on Linux, Docker, Kubernetes, Self-hosted.
  • You also want self-service flows.

Questions people ask

Is JumpCloud or Ory Kratos better?
Neither clearly leads. JumpCloud starts at $9/user/month and Ory Kratos at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, JumpCloud or Ory Kratos?
Ory Kratos has a free tier; the other does not. Paid plans start at $9/user/month for JumpCloud and Free for Ory Kratos.
Does JumpCloud or Ory Kratos run on more platforms?
JumpCloud runs on Web, Windows, macOS, Linux, iOS, Android, API. Ory Kratos runs on Linux, Docker, Kubernetes, Self-hosted.
Can I use Ory Kratos for free?
Yes. Ory Kratos has a free tier, so you can try it without paying. JumpCloud starts at $9/user/month.
What is JumpCloud best used for?
JumpCloud is most often used for organisations modernising from active directory to cloud identity infrastructure, companies requiring unified user and device management in hybrid work environments, it teams implementing zero-trust security models, managed service providers requiring multi-tenant identity and device management. Of those, organisations modernising from active directory to cloud identity infrastructure and companies requiring unified user and device management in hybrid work environments are not what Ory Kratos is typically brought in for.
What can JumpCloud do that Ory Kratos cannot?
Ory Kratos covers Headless API, Self-service flows, Multi-factor authentication, Pluggable identity schemas.

Answered from the vendors’ own pages

JumpCloud: What devices does JumpCloud support?

JumpCloud supports unified endpoint management for Windows, macOS, Linux, iOS and Android devices.

Source
Ory Kratos: Is Ory Kratos free?

Yes, open source and free to self-host. Ory Network is a paid managed service.

JumpCloud: Can I use JumpCloud to replace Active Directory?

Yes. JumpCloud is designed for organisations modernising from on-premises Active Directory to cloud-based directory and identity management.

Source
Ory Kratos: What does headless mean here?

Kratos provides identity flows as APIs and no user interface. You build the login, registration and recovery screens yourself.

JumpCloud: Is there a free trial?

Yes. All users can access a 30-day free trial before purchasing.

Source
Ory Kratos: Does Kratos do OAuth2?

No. Kratos handles user identity; OAuth2 and OpenID Connect provider functionality is Ory Hydra, a separate component.

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