Softwr

Government · head to head

CityView vs Teleport

CityView logo

CityView

Government

Community Development Software

From
$10000/year
Free plan
No
Full reviewWebsite
Teleport logo

Teleport

Cybersecurity

Certificate-based access to servers, Kubernetes, databases and apps, replacing shared credentials and VPNs

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CityView high implementation and licensing costs for smaller municipalities; Teleport pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • They diverge on capability: CityView covers Building Permits, Teleport covers Short-lived certificates.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which CityView and Teleport actually diverge.

Attributes where CityView and Teleport differ
AttributeCityViewTeleport
Starting price$10000/yearOn request
Pricing modelUnknownquote
PlatformsWebLinux, macOS, Windows, Kubernetes, Cloud
CategoryGovernmentCybersecurity
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Only in Teleport

  • Short-lived certificates
  • Protocol coverage
  • Session recording and replay
  • Access Requests
  • Device Trust
  • Identity provider integration
  • Machine identity
  • FIPS and FedRAMP builds

What people use each for

The jobs each tool is most often brought in to do.

CityView

  • Citizen Servicesnot Teleport
  • Records Managementnot Teleport
  • Public Safetynot Teleport
  • Civic Engagementnot Teleport

Teleport

  • Removing long-lived SSH keys and shared database passwords so that offboarding an engineer takes one action in the identity providernot CityView
  • Producing session recordings and per-user database audit trails as direct evidence for SOC 2 or FedRAMPnot CityView
  • Giving contractors or on-call engineers time-boxed, approved access to production instead of standing admin rightsnot CityView
  • Replacing a flat VPN with per-resource authorisation across servers, Kubernetes and internal web appsnot CityView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Teleport

  • Pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up.
  • The proxy is a hard dependency on reaching production, so it needs its own high availability deployment and a tested break-glass path or an outage in Teleport becomes an outage in your ability to respond to outages.
  • The open source Community Edition omits Access Requests, Device Trust and the FIPS builds, which are exactly the controls an auditor asks about, so the free tier rarely survives a compliance review.
  • Self-hosting means running and upgrading a certificate authority and its backing store, and Teleport releases frequently enough that upgrade work becomes a standing operational commitment.
  • Coverage across protocols is uneven in depth, so teams with legacy systems, unusual databases or bespoke network appliances find gaps that still require the old VPN to remain in place alongside it.

Pricing, plan by plan

CityView

$10000/year

No published plan breakdown. See the CityView review.

Teleport

On request
  • Teleport Community Edition$undefined/year
    • Open source, self-hosted
    • SSH, Kubernetes, database and app access
    • Session recording
  • Teleport Enterprise$undefined/year
    • Cloud-hosted or self-hosted
    • Access Requests and approval workflow
    • Device Trust and hardware key enforcement

Which should you pick?

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Choose Teleport if

  • You need short-lived certificates.
  • You work on Linux, macOS, Windows, Kubernetes, Cloud.
  • You also want protocol coverage.
Teleport review

Questions people ask

Is CityView or Teleport better?
Neither clearly leads. CityView starts at $10000/year and Teleport at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CityView or Teleport?
CityView starts at $10000/year and Teleport at On request.
Does CityView or Teleport run on more platforms?
CityView runs on Web. Teleport runs on Linux, macOS, Windows, Kubernetes, Cloud.
What is CityView best used for?
CityView is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Teleport is typically brought in for.
What can CityView do that Teleport cannot?
CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Teleport covers Short-lived certificates, Protocol coverage, Session recording and replay, Access Requests.

Answered from the vendors’ own pages

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
Teleport: Is the open source edition usable in production?

Yes, but it lacks Access Requests, Device Trust and FIPS builds, which most compliance programmes end up requiring.

CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
Teleport: How is it priced?

Not publicly. The vendor prices on active users and protected resources and provides a quote after a sales conversation.

CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
Teleport: What happens if Teleport goes down?

Nobody reaches the resources behind it, so you need a highly available deployment and a documented break-glass procedure.

CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
Teleport: Does it replace our VPN?

For anything you put behind it, yes. Legacy systems and appliances it does not support will keep the VPN alive.

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