Softwr

Scheduling · head to head

Chili Piper vs Planday

Chili Piper logo

Chili Piper

Scheduling

Meeting scheduling and lead routing for revenue teams

From
$1250/month
Rated
-
Full reviewWebsite
Planday logo

Planday

Scheduling

Danish workforce scheduling and shift management software for shift-based businesses

From
£2.99/user per month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chili Piper no free tier available; Planday plus and Pro pricing not published; requires contacting sales
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Chili Piper and Planday actually diverge.

Attributes where Chili Piper and Planday differ
AttributeChili PiperPlanday
Starting price$1250/month£2.99/user per month

Identical on both: pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Scheduling).

What people use each for

The jobs each tool is most often brought in to do.

Chili Piper

  • Lead routing and scheduling for sales teamsnot Planday
  • AI-powered lead qualificationnot Planday
  • Sales acceleration with automated workflowsnot Planday

Planday

  • Workforce scheduling and managementnot Chili Piper
  • Time tracking and payroll integrationnot Chili Piper
  • Employee scheduling for retail and hospitalitynot Chili Piper
  • Rostering and shift managementnot Chili Piper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chili Piper

  • No free tier available
  • Minimum annual billing required (no monthly option)
  • Routing & Scheduling has fewer seats (15) than Experiences (30)
  • ChiliCal requires minimum 200 seats for viability
  • Experiences plan does not include basic scheduling features alone
  • Multi-year contracts can lock in customers

Planday

  • Plus and Pro pricing not published; requires contacting sales
  • Starter tier requires minimum of 5 users making it unsuitable for solo operations
  • Plus plan pricing per user not specified on pricing page

Pricing, plan by plan

Chili Piper

$1250/month
  • Routing & Scheduling$1250/month
    • Web form qualification and routing
    • Automated chat journeys
    • Lead distribution
  • Experiences$3500/month
    • All Routing & Scheduling features
    • 24/7 AI visitor engagement
    • Live calling from forms
  • ChiliCal Standalone$12/user/month
    • Smart scheduling with CRM/calendar/messaging integrations
    • No AI credits or orchestration included
    • Minimum 200 seats required
  • Chili Data Platform$null/custom
    • Coming soon
    • Custom terms available for enterprise scoping

Planday

£2.99/user per month
  • Starter$2.99/user per month
    • Intuitive scheduling
    • Simple time tracking
    • Working time rules
  • Plus$null/mo
    • Advanced scheduling
    • Leave and absence management
    • Accurate payroll reporting and integrations
  • Pro$null/mo
    • Custom planning metrics
    • Auto-scheduling
    • Configurable organisational structure

Which should you pick?

Choose Chili Piper if

Nothing in the data separates Chili Piper from Planday on the points above - pick on price and on how each one feels to use.

Chili Piper review

Choose Planday if

Nothing in the data separates Planday from Chili Piper on the points above - pick on price and on how each one feels to use.

Planday review

Questions people ask

Is Chili Piper or Planday better?
Neither clearly leads. Chili Piper starts at $1250/month and Planday at £2.99/user per month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chili Piper or Planday?
Chili Piper starts at $1250/month and Planday at £2.99/user per month.
Does Chili Piper or Planday run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Chili Piper best used for?
Chili Piper is most often used for lead routing and scheduling for sales teams, ai-powered lead qualification, sales acceleration with automated workflows. Of those, lead routing and scheduling for sales teams and ai-powered lead qualification are not what Planday is typically brought in for.

Answered from the vendors’ own pages

Chili Piper: What does the Routing & Scheduling plan at $1,250/month include?

It includes 15 user seats, 45,000 AI credits annually, lead routing and qualification, web form scheduling, Salesforce routing, and automated chat journeys. Additional users cost $45 per seat per month.

Source
Planday: How much does Planday cost?

Planday's Starter plan costs £2.99 per user per month with a minimum of 5 users required. Plus and Pro plans require contacting sales for custom pricing.

Source
Chili Piper: How much does the Experiences tier cost and what does it add?

The Experiences plan starts at $3,500 per month for 30 included seats and adds 24/7 AI qualification, live calling from forms, and account identification to all lower-tier features. Extra seats are $50 per month each.

Source
Planday: Does Planday offer a free trial?

Yes, Planday offers a 30-day free trial available for both Starter and Plus plans with no credit card required. You can cancel anytime.

Source
Chili Piper: Does Chili Piper offer discounts for longer billing periods?

Yes, multi-year discounts are available: 15% for 2-year terms, 25% for 3 years, and 40% for 4 years. Volume and multi-year discounts stack automatically.

Source
Planday: What is the minimum Planday commitment?

The Starter tier requires a minimum of 5 users at £2.99 per user per month. Annual prepayment may offer different terms; contact sales for details.

Source
Chili Piper: What is ChiliCal standalone and does it have different pricing?

ChiliCal is a standalone calendar integration product priced at $12 per user per month with a 200-seat minimum purchase, making it unavailable for smaller teams.

Source
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