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Scheduling · head to head

Chili Piper vs Fresha

Chili Piper logo

Chili Piper

Scheduling

Meeting scheduling and lead routing for revenue teams

From
$1250/month
Rated
-
Full reviewWebsite
Fresha logo

Fresha

Scheduling

Free salon and spa software

From
149.95/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Chili Piper no free tier available; Fresha team and Enterprise pricing not publicly displayed; custom quotes required
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chili Piper and Fresha actually diverge.

Attributes where Chili Piper and Fresha differ
AttributeChili PiperFresha
Starting price$1250/month149.95/month
PlatformsWebWeb, Ios, Android
FoundedUnknown2015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Scheduling).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chili Piper

Nothing recorded that Fresha does not also cover.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

What people use each for

The jobs each tool is most often brought in to do.

Chili Piper

  • Lead routing and scheduling for sales teamsnot Fresha
  • AI-powered lead qualificationnot Fresha
  • Sales acceleration with automated workflowsnot Fresha

Fresha

  • Salon managementnot Chili Piper
  • Spa schedulingnot Chili Piper
  • Appointment bookingnot Chili Piper
  • Beauty service businessesnot Chili Piper
  • Wellness centersnot Chili Piper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chili Piper

  • No free tier available
  • Minimum annual billing required (no monthly option)
  • Routing & Scheduling has fewer seats (15) than Experiences (30)
  • ChiliCal requires minimum 200 seats for viability
  • Experiences plan does not include basic scheduling features alone
  • Multi-year contracts can lock in customers

Fresha

  • Team and Enterprise pricing not publicly displayed; custom quotes required
  • All pricing excludes 5% sales tax; actual cost will be higher

Pricing, plan by plan

Chili Piper

$1250/month
  • Routing & Scheduling$1250/month
    • Web form qualification and routing
    • Automated chat journeys
    • Lead distribution
  • Experiences$3500/month
    • All Routing & Scheduling features
    • 24/7 AI visitor engagement
    • Live calling from forms
  • ChiliCal Standalone$12/user/month
    • Smart scheduling with CRM/calendar/messaging integrations
    • No AI credits or orchestration included
    • Minimum 200 seats required
  • Chili Data Platform$null/custom
    • Coming soon
    • Custom terms available for enterprise scoping

Fresha

149.95/month
  • Independent$149.95/month
    • Single calendar column
    • For one-person businesses
    • 7-day trial available
  • Team$null/month
    • Custom pricing
    • Multiple calendar columns
    • For businesses with multiple team members
  • Enterprise$null/month
    • Custom pricing
    • For high-volume businesses with 20+ team members
    • All core features

Which should you pick?

Choose Chili Piper if

Nothing in the data separates Chili Piper from Fresha on the points above - pick on price and on how each one feels to use.

Chili Piper review

Choose Fresha if

  • You need online booking.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Questions people ask

Is Chili Piper or Fresha better?
Neither clearly leads. Chili Piper starts at $1250/month and Fresha at 149.95/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chili Piper or Fresha?
Chili Piper starts at $1250/month and Fresha at 149.95/month.
Does Chili Piper or Fresha run on more platforms?
Chili Piper runs on Web. Fresha runs on Web, Ios, Android.
What is Chili Piper best used for?
Chili Piper is most often used for lead routing and scheduling for sales teams, ai-powered lead qualification, sales acceleration with automated workflows. Of those, lead routing and scheduling for sales teams and ai-powered lead qualification are not what Fresha is typically brought in for.
What can Chili Piper do that Fresha cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale.

Answered from the vendors’ own pages

Chili Piper: What does the Routing & Scheduling plan at $1,250/month include?

It includes 15 user seats, 45,000 AI credits annually, lead routing and qualification, web form scheduling, Salesforce routing, and automated chat journeys. Additional users cost $45 per seat per month.

Source
Fresha: How much does Fresha cost?

Fresha's Independent plan starts at AED 149.95 per month (excludes 5% sales tax), which includes a single calendar column for one-person businesses. A 7-day free trial is available. Team and Enterprise plans use custom pricing based on business needs and team size.

Source
Chili Piper: How much does the Experiences tier cost and what does it add?

The Experiences plan starts at $3,500 per month for 30 included seats and adds 24/7 AI qualification, live calling from forms, and account identification to all lower-tier features. Extra seats are $50 per month each.

Source
Fresha: What does the Fresha Team plan add?

The Team plan offers multiple calendar columns for businesses with multiple team members. Pricing is customized based on team size and needs. It includes all core features like scheduling, point of sale, client management, online store, and marketing tools, with a 7-day trial available.

Source
Chili Piper: Does Chili Piper offer discounts for longer billing periods?

Yes, multi-year discounts are available: 15% for 2-year terms, 25% for 3 years, and 40% for 4 years. Volume and multi-year discounts stack automatically.

Source
Fresha: Does Fresha charge additional fees beyond the subscription?

Yes, Fresha offers optional pay-as-you-go add-ons including SMS messaging (AED 0.15 per message after 20 free monthly), marketing emails (AED 0.08 each after 50 free monthly), and premium features like Google Rating Boost (AED 35.95/location monthly), Team Connect, and Xero Accounting integration. Payment processing charges 4.90% plus AED 0.75 per transaction.

Source
Chili Piper: What is ChiliCal standalone and does it have different pricing?

ChiliCal is a standalone calendar integration product priced at $12 per user per month with a 200-seat minimum purchase, making it unavailable for smaller teams.

Source
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