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Scheduling & Booking · head to head

Chili Piper vs Fresha

Chili Piper logo

Chili Piper

Scheduling & Booking

Meeting scheduling and lead routing for revenue teams

From
On request
Rated
-
Full reviewWebsite
Fresha logo

Fresha

Scheduling & Booking

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fresha has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chili Piper entry Routing & Scheduling tier costs $1,250/month ($15,000/year) for 15 seats; additional seats cost $45/seat/month on top; Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client

Where they differ

Only the attributes on which Chili Piper and Fresha actually diverge.

Attributes where Chili Piper and Fresha differ
AttributeChili PiperFresha
Starting priceOn requestFree
Pricing modelsubscriptionfree
Free tierNoYes
PlatformsWebWeb, Ios, Android
FoundedUnknown2015

Identical on both: user rating (Not yet rated), category (Scheduling & Booking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chili Piper

Nothing recorded that Fresha does not also cover.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

What people use each for

The jobs each tool is most often brought in to do.

Chili Piper

No use cases recorded yet. See the Chili Piper review.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Chili Piper
  • Attracting new clients through the Fresha consumer marketplacenot Chili Piper
  • Sending appointment reminders and marketing campaigns to clientsnot Chili Piper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chili Piper

  • Entry Routing & Scheduling tier costs $1,250/month ($15,000/year) for 15 seats; additional seats cost $45/seat/month on top
  • Only annual billing is offered; there is no monthly billing option
  • ChiliCal Standalone, the cheapest per-seat option at $12/user/month, requires a minimum of 200 seats

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pricing, plan by plan

Chili Piper

On request

No published plan breakdown. See the Chili Piper review.

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Which should you pick?

Choose Chili Piper if

Nothing in the data separates Chili Piper from Fresha on the points above - pick on price and on how each one feels to use.

Chili Piper review

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Questions people ask

Is Chili Piper or Fresha better?
Neither clearly leads. Chili Piper starts at On request and Fresha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chili Piper or Fresha?
Fresha has a free tier; the other does not. Paid plans start at On request for Chili Piper and Free for Fresha.
Does Chili Piper or Fresha run on more platforms?
Chili Piper runs on Web. Fresha runs on Web, Ios, Android.
Can I use Fresha for free?
Yes. Fresha has a free tier, so you can try it without paying. Chili Piper starts at On request.
What can Chili Piper do that Fresha cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale.
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