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Software · head to head

Chatwork vs Fathom

Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite
Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing

Where they differ

Only the attributes on which Chatwork and Fathom actually diverge.

Attributes where Chatwork and Fathom differ
AttributeChatworkFathom
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, Zoom, Google Meet, Microsoft Teams
FoundedUnknown2020

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatwork

Nothing recorded that Fathom does not also cover.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Chatwork

No use cases recorded yet. See the Chatwork review.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Chatwork
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Chatwork

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Chatwork if

Nothing in the data separates Chatwork from Fathom on the points above - pick on price and on how each one feels to use.

Chatwork review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Chatwork or Fathom better?
Neither clearly leads. Chatwork starts at On request and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatwork or Fathom?
Fathom has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Fathom.
Does Chatwork or Fathom run on more platforms?
Chatwork runs on Web. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Chatwork starts at On request.
What can Chatwork do that Fathom cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips.
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