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Software · head to head

AI21 Labs vs Fathom

AI21 Labs logo

AI21 Labs

Software

Enterprise language AI solutions

From
Free
Rated
-
Full reviewWebsite
Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AI21 Labs the free allowance is $10 of credit lasting 7 days rather than an ongoing free tier; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: AI21 Labs covers Jamba models, Fathom covers Auto-recording.

Where they differ

Only the attributes on which AI21 Labs and Fathom actually diverge.

Attributes where AI21 Labs and Fathom differ
AttributeAI21 LabsFathom
Pricing modelusage-basedUnknown
PlatformsApi, CloudWeb, Zoom, Google Meet, Microsoft Teams
Founded20172020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AI21 Labs

  • Jamba models
  • Long context
  • RAG engine
  • Writing tools
  • REST API
  • Amazon Bedrock
  • Cloud platforms
  • Api support

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

AI21 Labs

  • Running long-context tasks on the Jamba model familynot Fathom
  • Building and optimising production AI agents with Maestronot Fathom
  • Routing between models to control cost and accuracynot Fathom
  • Long-horizon agentic tasks needing stateful workspacesnot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot AI21 Labs
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot AI21 Labs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AI21 Labs

  • The free allowance is $10 of credit lasting 7 days rather than an ongoing free tier
  • Jamba Large is $2 per million input tokens and $8 per million output, so output-heavy work costs four times as much as input
  • Volume discounts, private cloud hosting and higher rate limits require a custom plan
  • Standard rate limits are not published

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

AI21 Labs

Free
  • Free TrialFree
    • Limited usage
    • API access
  • Jamba$0.2/per-million-input-tokens
    • 256K context
    • Hybrid architecture

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose AI21 Labs if

  • You need jamba models.
  • You want to start without paying.
  • You work on Api, Cloud.
  • You also want long context.
AI21 Labs review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is AI21 Labs or Fathom better?
Neither clearly leads. AI21 Labs starts at Free and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AI21 Labs or Fathom?
AI21 Labs starts at Free and Fathom at Free.
Does AI21 Labs or Fathom run on more platforms?
AI21 Labs runs on Api, Cloud. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use AI21 Labs for free?
Both have a free tier, so you can try either at no cost before committing.
What is AI21 Labs best used for?
AI21 Labs is most often used for running long-context tasks on the jamba model family, building and optimising production ai agents with maestro, routing between models to control cost and accuracy, long-horizon agentic tasks needing stateful workspaces. Of those, running long-context tasks on the jamba model family and building and optimising production ai agents with maestro are not what Fathom is typically brought in for.
What can AI21 Labs do that Fathom cannot?
AI21 Labs covers Jamba models, Long context, RAG engine, Writing tools. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips.
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