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Customer Success · head to head

Bonjoro vs ClientPoint

Bonjoro logo

Bonjoro

Customer Success

Personal video messages triggered from your CRM, aimed at onboarding and retention rather than cold outreach

From
Free
Rated
-
Full reviewWebsite
ClientPoint logo

ClientPoint

Customer Success

Business Proposal Software

From
$65/month
Rated
-
Full reviewWebsite

The short version

  • Only Bonjoro has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bonjoro the whole benefit depends on people recording videos daily, and there is no product mechanism that creates that discipline, so licences commonly sit idle within one quarter of purchase.; ClientPoint no pricing information published on website or pricing page
  • They diverge on capability: Bonjoro covers Trigger-driven task queue, ClientPoint covers Multimedia proposals.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Bonjoro and ClientPoint actually diverge.

Attributes where Bonjoro and ClientPoint differ
AttributeBonjoroClientPoint
Starting priceFree$65/month
Pricing modelPer user per monthsubscription
Free tierYesNo
PlatformsWeb, iOS, Android, Chrome extensionWeb
FoundedUnknown2009

Identical on both: user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonjoro

  • Trigger-driven task queue
  • Mobile and desktop recording
  • Screen recording
  • Branded call to action pages
  • Message templates
  • Custom domain
  • One-to-many video
  • Team assignment

Only in ClientPoint

  • Multimedia proposals
  • Video embedding
  • E-signatures
  • Analytics
  • Team collaboration
  • Salesforce
  • HubSpot
  • Microsoft Dynamics

What people use each for

The jobs each tool is most often brought in to do.

Bonjoro

  • A software company welcoming every new trial signup with a named human video in the first twenty four hours to lift activationnot ClientPoint
  • An ecommerce brand thanking first-time purchasers personally to convert them into repeat buyersnot ClientPoint
  • A customer success team sending a personal video the moment a health score drops rather than an automated churn emailnot ClientPoint
  • A founder-led sales team differentiating early conversations before there is a large enough team for conventional sales cadencesnot ClientPoint

ClientPoint

  • Client management platformnot Bonjoro
  • Project and account managementnot Bonjoro

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonjoro

  • The whole benefit depends on people recording videos daily, and there is no product mechanism that creates that discipline, so licences commonly sit idle within one quarter of purchase.
  • Billing is per user, so a five person customer success team multiplies the headline monthly figure straight away and the cost scales with team size rather than with results.
  • Key capabilities including custom domain, removing Bonjoro branding and one-to-many video are gated to the top published tier, which is several times the entry price.
  • Personal video does not scale beyond a certain volume of accounts, so it works for high value or early stage relationships and simply cannot cover a long tail of thousands of small customers.
  • Recipients increasingly recognise the format from sales outreach, which erodes the novelty that made early adopters see high reply rates, and the effect is weaker now than the vendor case studies suggest.

ClientPoint

  • No pricing information published on website or pricing page
  • Customers must contact sales or schedule demo to learn pricing
  • Suggests custom pricing tailored to organization size from solopreneurs to enterprise

Pricing, plan by plan

Bonjoro

Free
  • FreeFree
    • Up to fifty videos
    • Integrations with your existing stack
    • Unlimited screen recording
  • Starter$15/month
    • Custom branding
    • Three message templates
    • Standard integrations
  • Pro$29/month
    • Unlimited videos
    • Five message templates
    • Onboarding strategy session
  • Growth$79/month
    • One-to-many video
    • Custom domain
    • Bonjoro branding removed

ClientPoint

$65/month
  • Professional$65/month
    • Multimedia proposals
    • Templates
    • Analytics
  • Enterprise$125/month
    • Custom branding
    • Advanced analytics
    • API

Which should you pick?

Choose Bonjoro if

  • You need trigger-driven task queue.
  • You want to start without paying.
  • You work on Web, iOS, Android, Chrome extension.
  • You also want mobile and desktop recording.
Bonjoro review

Choose ClientPoint if

  • You need multimedia proposals.
  • You also want video embedding.
ClientPoint review

Questions people ask

Is Bonjoro or ClientPoint better?
Neither clearly leads. Bonjoro starts at Free and ClientPoint at $65/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonjoro or ClientPoint?
Bonjoro has a free tier; the other does not. Paid plans start at Free for Bonjoro and $65/month for ClientPoint.
Does Bonjoro or ClientPoint run on more platforms?
Bonjoro runs on Web, iOS, Android, Chrome extension. ClientPoint runs on Web.
Can I use Bonjoro for free?
Yes. Bonjoro has a free tier, so you can try it without paying. ClientPoint starts at $65/month.
What is Bonjoro best used for?
Bonjoro is most often used for a software company welcoming every new trial signup with a named human video in the first twenty four hours to lift activation, an ecommerce brand thanking first-time purchasers personally to convert them into repeat buyers, a customer success team sending a personal video the moment a health score drops rather than an automated churn email, a founder-led sales team differentiating early conversations before there is a large enough team for conventional sales cadences. Of those, a software company welcoming every new trial signup with a named human video in the first twenty four hours to lift activation and an ecommerce brand thanking first-time purchasers personally to convert them into repeat buyers are not what ClientPoint is typically brought in for.
What can Bonjoro do that ClientPoint cannot?
Bonjoro covers Trigger-driven task queue, Mobile and desktop recording, Screen recording, Branded call to action pages. ClientPoint covers Multimedia proposals, Video embedding, E-signatures, Analytics.

Answered from the vendors’ own pages

Bonjoro: Is Bonjoro Video a separate product?

No. Bonjoro is one product; the name appears in directories in a couple of forms but there is a single personal video platform.

ClientPoint: How much does ClientPoint cost?

ClientPoint does not publish pricing online. Contact the sales team at [email protected] or 888-972-7375 to request pricing information.

Source
Bonjoro: How is it priced?

Per user per month, from a free fifty video tier through Starter at fifteen dollars and Pro at twenty nine dollars to Growth at around seventy nine dollars. Confirm current rates and the annual versus monthly difference before purchase.

ClientPoint: Does ClientPoint offer different pricing for small versus large organizations?

ClientPoint indicates it serves solopreneurs through enterprise teams, suggesting pricing is customized based on organization size and requirements.

Source
Bonjoro: Does it work for cold outreach?

It can, but the design intent and the strongest results are in onboarding, activation and retention where there is already a relationship.

ClientPoint: Can I schedule a demo to see ClientPoint's pricing?

Yes, ClientPoint offers scheduling a demo through their website. Pricing details are typically discussed during the demo or follow-up conversation with sales.

Source
Bonjoro: What actually makes it fail?

Teams that do not build a daily recording habit. The queue fills up, nobody clears it, and the subscription becomes shelfware.

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