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Software · head to head

CareStack vs SimplePractice

CareStack logo

CareStack

Software

All-in-One Cloud Dental Software

From
$829/month per location
Rated
-
Full reviewWebsite
S

SimplePractice

Software

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: CareStack covers Cloud-based platform, SimplePractice covers Scheduling.

Where they differ

Only the attributes on which CareStack and SimplePractice actually diverge.

Attributes where CareStack and SimplePractice differ
AttributeCareStackSimplePractice
Starting price$829/month per location$49/month
Pricing modelsubscriptionUnknown
Founded20152011

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Telehealth
  • Documents
  • PayPal
  • Electronic clearinghouses

Both cover

  • Stripe
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot SimplePractice
  • Multi-specialty charting and digital imagingnot SimplePractice
  • Insurance eligibility verification and claims managementnot SimplePractice
  • AI-powered clinical notes and diagnosis assistancenot SimplePractice

SimplePractice

  • Patient Carenot CareStack
  • Medical Recordsnot CareStack
  • Practice Managementnot CareStack
  • Telehealthnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

CareStack

$829/month per location

No published plan breakdown. See the CareStack review.

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.
CareStack review

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Questions people ask

Is CareStack or SimplePractice better?
Neither clearly leads. CareStack starts at $829/month per location and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or SimplePractice?
CareStack starts at $829/month per location and SimplePractice at $49/month.
Does CareStack or SimplePractice run on more platforms?
CareStack runs on Web, Ios, Android. SimplePractice runs on Web, iOS, Android.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what SimplePractice is typically brought in for.
What can CareStack do that SimplePractice cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. SimplePractice covers Scheduling, Client Portal, Notes, Billing. Both handle Stripe, Cloud deployment, Web support.

Answered from the vendors’ own pages

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
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Related pages

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