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Technology · head to head

Canny vs Motivosity

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite
Motivosity logo

Motivosity

HR

Recognition that actually matters

From
$3000/year
Rated
-
Full reviewWebsite

The short version

  • Only Canny has a free tier, so it costs nothing to try first.
  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Motivosity no published per-seat pricing; only broad ranges provided by company size
  • They diverge on capability: Canny covers Feedback boards, Motivosity covers Peer-to-peer recognition.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Motivosity actually diverge.

Attributes where Canny and Motivosity differ
AttributeCannyMotivosity
Starting priceFree$3000/year
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWeb, Claude AI (MCP)Web, Ios, Android, Api
CategoryTechnologyHR
Founded20152013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Motivosity

  • Peer-to-peer recognition
  • Spot bonuses
  • Social recognition feed
  • Manager insights
  • 1-on-1 meetings
  • Pulse surveys
  • Rewards marketplace
  • Company values alignment

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Motivosity
  • Product roadmappingnot Motivosity
  • Customer feedback collectionnot Motivosity
  • Changelog communicationnot Motivosity
  • User engagementnot Motivosity

Motivosity

  • Peer-to-peer recognition and spot bonusesnot Canny
  • Service milestones and work anniversariesnot Canny
  • Pulse surveys on employee sentimentnot Canny
  • Rewards and lifestyle spending accountsnot Canny
  • Nominations and awards programmesnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Motivosity

  • No published per-seat pricing; only broad ranges provided by company size
  • Minimum annual spend of 3,000 USD for small business plans; no monthly options available
  • Custom module pricing starts around 1 USD PEPM with no published rate cards

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Motivosity

$3000/year
  • Small Business$3000/year
    • 20-250 employees
    • Annual investment range 3,000-10,000 USD
    • Platform fee approximately 0-2 USD PEPM
  • Mid-Market$7500/year
    • 250-5,000 employees
    • Annual investment range 7,500-75,000 USD
  • Enterprise$40000/year
    • 5,000+ employees
    • Annual investment range 40,000-300,000+ USD

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Motivosity if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want spot bonuses.
Motivosity review

Questions people ask

Is Canny or Motivosity better?
Neither clearly leads. Canny starts at Free and Motivosity at $3000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Motivosity?
Canny has a free tier; the other does not. Paid plans start at Free for Canny and $3000/year for Motivosity.
Does Canny or Motivosity run on more platforms?
Canny runs on Web, Claude AI (MCP). Motivosity runs on Web, Ios, Android, Api.
Can I use Canny for free?
Yes. Canny has a free tier, so you can try it without paying. Motivosity starts at $3000/year.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Motivosity is typically brought in for.
What can Canny do that Motivosity cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Motivosity covers Peer-to-peer recognition, Spot bonuses, Social recognition feed, Manager insights. Both handle Slack, SOC2, GDPR.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Motivosity: How much does Motivosity cost?

Motivosity uses custom per-employee pricing (PEPM) model. Small businesses (20-250 employees) invest 3,000-10,000 USD/year; mid-market (250-5,000) invests 7,500-75,000 USD/year; enterprise (5,000+) invests 40,000-300,000+ USD/year.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Motivosity: What is the platform fee per employee?

Motivosity charges approximately 0-2 USD per employee per month (PEPM) as a platform fee, with additional module costs starting around 1 USD PEPM.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Motivosity: Is there a minimum contract?

Yes, Motivosity requires a minimum annual investment of 3,000 USD for small business plans with annual contract terms.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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