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Technology · head to head

Attio vs Canny

Attio logo

Attio

Technology

The CRM built for the next generation of companies

From
Free
Rated
-
Full reviewWebsite
Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Attio the free plan stops at 3 seats and 50,000 records; Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • They diverge on capability: Attio covers Custom data model, Canny covers Feedback boards.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Attio and Canny actually diverge.

Attributes where Attio and Canny differ
AttributeAttioCanny
Pricing modelfreemiumsubscription
PlatformsWeb, Ios, Android, ApiWeb, Claude AI (MCP)
Founded20212015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Attio

  • Custom data model
  • Flexible views
  • Email integration
  • Calendar sync
  • Automations
  • Mobile app
  • Real-time collaboration
  • Templates

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Both cover

  • Slack
  • Zapier
  • SOC2
  • GDPR
  • 2FA

What people use each for

The jobs each tool is most often brought in to do.

Attio

  • Sales pipelinenot Canny
  • Customer managementnot Canny
  • Deal trackingnot Canny
  • Investor relationsnot Canny
  • Partnership managementnot Canny

Canny

  • Feature request managementnot Attio
  • Product roadmappingnot Attio
  • Customer feedback collectionnot Attio
  • Changelog communicationnot Attio
  • User engagementnot Attio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Attio

  • The free plan stops at 3 seats and 50,000 records
  • Outbound email is capped at 200 messages a month on the free plan and 1,000 on Plus
  • Call Intelligence, sequences, advanced reporting and permission controls all require the Pro tier
  • Custom objects are capped at 3 on free, 5 on Plus and 12 on Pro, with unlimited objects reserved for Enterprise
  • File storage is capped at 50 GB on the free and Plus tiers

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Pricing, plan by plan

Attio

Free
  • FreeFree
    • Up to 3 seats
    • 50000 records
    • 3 objects
  • Plus$44/month
    • Up to 10 seats
    • 250000 records
    • 5 objects
  • Pro$99/month
    • Unlimited seats
    • 1000000 records
    • 12 objects
  • EnterpriseFree
    • Custom pricing
    • Unlimited objects
    • Custom record limits

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Which should you pick?

Choose Attio if

  • You need custom data model.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want flexible views.
Attio review

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Questions people ask

Is Attio or Canny better?
Neither clearly leads. Attio starts at Free and Canny at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Attio or Canny?
Attio starts at Free and Canny at Free.
Does Attio or Canny run on more platforms?
Attio runs on Web, Ios, Android, Api. Canny runs on Web, Claude AI (MCP).
Can I use Attio for free?
Both have a free tier, so you can try either at no cost before committing.
What is Attio best used for?
Attio is most often used for sales pipeline, customer management, deal tracking, investor relations. Of those, sales pipeline and customer management are not what Canny is typically brought in for.
What can Attio do that Canny cannot?
Attio covers Custom data model, Flexible views, Email integration, Calendar sync. Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Both handle Slack, Zapier, SOC2, GDPR.

Answered from the vendors’ own pages

Attio: How much does Attio cost per user?

Attio's Plus plan is $44/user/month (or $35/month annually with 20% discount). Pro is $99/user/month (or $79/month annually). The Free plan includes up to 3 seats at no cost.

Source
Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Attio: What are Attio's seat and record limits for each plan?

Free plan includes up to 3 seats with 50,000 records. Plus supports up to 10 seats with 250,000 records. Pro offers unlimited seats with 1 million records. Enterprise has custom record limits.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Attio: Are there additional costs for Attio beyond the per-user subscription?

Yes, workspace credits are available as add-ons ($70-$475/month depending on volume). Annual billing provides a 20% discount on the base per-user cost.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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