Software · pricing
Canny pricing
Canny publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free, then $400/month
- Model
- Subscription
- Tiers
- 4
- Free tier
- Yes
Canny plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 5 | Entry tier |
| Starter | $400/month | 5 | +$400/month, 5 more features |
| Growth | $900/month | 5 | +$500/month, 5 more features |
| Business | On request | 5 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers up to 100 tracked users, unlimited feedback, 1 board, basic integrations, public roadmap.
Starter
$400/monthOver Free, this tier adds:
- 1,000 tracked users
- Unlimited boards
- Private boards
- Custom domain
- Advanced analytics
Growth
$900/monthOver Starter, this tier adds:
- 5,000 tracked users
- API access
- SSO
- Custom fields
- Priority support
Business
On requestOver Growth, this tier adds:
- Unlimited tracked users
- White label
- SLA
- Dedicated CSM
- Custom integrations
Where Canny stops being free
Free, Free
- Up to 100 tracked users
- Unlimited feedback
- 1 board
- Basic integrations
- Public roadmap
Starter, $400/month
The first thing you pay for:
- 1,000 tracked users
- Unlimited boards
- Private boards
- Custom domain
- Advanced analytics
What the product covers
The full Canny feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Feedback boards
- Voting system
- Roadmap planning
- Changelog
- User segmentation
- Status updates
- Admin moderation
- Analytics
Integrations
- Slack
- Intercom
- Zendesk
- Jira
- Linear
- GitHub
- Zapier
- Salesforce
Security
- SOC2
- GDPR
- SSL
- 2FA
Deployment
- Cloud deployment
Platform
- Web support
- Mobile support
- Api support
Localization
- English language support
- Spanish language support
- French language support
- German language support
- Portuguese language support
People bring Canny in for feature request management, product roadmapping, customer feedback collection, changelog communication, user engagement. If that is not the job you are buying for, the alternatives to Canny are worth a look before you commit to a tier.
Before you pay for Canny
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Canny runs on web, claude ai (mcp), and is published by Canny Inc of San Francisco, CA. The full record is on the Canny review.
Canny pricing questions
- How much does Canny cost?
- Canny publishes 4 tiers, from Free for Free up to On request for Business. The entry tier costs nothing.
- Does Canny have a free plan?
- Yes. The Free tier costs nothing and covers up to 100 tracked users, unlimited feedback, 1 board. Paying starts at $400/month for Starter.
- What is the difference between Free and Starter on Canny?
- Starter costs $400/month against Free, and adds 1,000 tracked users, unlimited boards, private boards, custom domain.
- Is the Business plan on Canny worth it?
- That depends entirely on whether you need what it adds, which on the published record is unlimited tracked users, white label, sla, dedicated csm. It costs On request against $400/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with Canny?
- The record lists 29 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for feature request management, product roadmapping, customer feedback collection.
- Does Canny charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Canny prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Canny against before paying?
- Nothing else in this directory is filed close enough to Canny to make a useful price comparison.