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Scheduling · head to head

Appointlet vs Travelport Smartpoint

Appointlet logo

Appointlet

Scheduling

The simple way to schedule meetings

From
Free
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Appointlet has a free tier, so it costs nothing to try first.
  • Each has a real cost: Appointlet free plan limited to 5 members and 25 bookings per month; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: Appointlet covers Scheduling links, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Appointlet and Travelport Smartpoint actually diverge.

Attributes where Appointlet and Travelport Smartpoint differ
AttributeAppointletTravelport Smartpoint
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWebWindows, Web
CategorySchedulingTravel
Founded2012Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointlet

  • Scheduling links
  • Meeting types
  • Team scheduling
  • Automated notifications
  • Time zone detection
  • Google Calendar
  • Outlook
  • Zoom

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

Appointlet

  • Schedulingnot Travelport Smartpoint
  • Appointment bookingnot Travelport Smartpoint
  • Time trackingnot Travelport Smartpoint
  • Resource managementnot Travelport Smartpoint
  • Team coordinationnot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot Appointlet
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot Appointlet
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not Appointlet
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot Appointlet

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointlet

  • Free plan limited to 5 members and 25 bookings per month
  • Fewer integrations compared to market leaders like Calendly
  • Less polished UI/UX compared to newer competitors

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

Appointlet

Free

No published plan breakdown. See the Appointlet review.

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose Appointlet if

  • You need scheduling links.
  • You want to start without paying.
  • You also want meeting types.
Appointlet review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is Appointlet or Travelport Smartpoint better?
Neither clearly leads. Appointlet starts at Free and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointlet or Travelport Smartpoint?
Appointlet has a free tier; the other does not. Paid plans start at Free for Appointlet and On request for Travelport Smartpoint.
Does Appointlet or Travelport Smartpoint run on more platforms?
Appointlet runs on Web. Travelport Smartpoint runs on Windows, Web.
Can I use Appointlet for free?
Yes. Appointlet has a free tier, so you can try it without paying. Travelport Smartpoint starts at On request.
What is Appointlet best used for?
Appointlet is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Travelport Smartpoint is typically brought in for.
What can Appointlet do that Travelport Smartpoint cannot?
Appointlet covers Scheduling links, Meeting types, Team scheduling, Automated notifications. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

Appointlet: What is the free plan limit for Appointlet?

The free plan supports up to 5 members with a maximum of 25 bookings per month.

Source
Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

Appointlet: What calendar integrations does Appointlet support?

Appointlet integrates with Google Calendar, Microsoft 365, and supports over 20 integrations across calendar, communication, CRM, and payment platforms.

Source
Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

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