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Nonprofits · head to head

Blackbaud Raiser's Edge vs Bonterra

Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Nonprofits

Enterprise-grade donor management system

From
On request
Rated
-
Full reviewWebsite
Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Blackbaud Raiser's Edge no published pricing on website - requires custom quote based on organization size and solutions; Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • They diverge on capability: Blackbaud Raiser's Edge covers Donor management, Bonterra covers Case management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Blackbaud Raiser's Edge and Bonterra actually diverge.

Attributes where Blackbaud Raiser's Edge and Bonterra differ
AttributeBlackbaud Raiser's EdgeBonterra
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, MobileWeb, iOS, Android
Founded1981Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blackbaud Raiser's Edge

  • Donor management
  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Stripe
  • PayPal
  • Salesforce

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

What people use each for

The jobs each tool is most often brought in to do.

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot Bonterra
  • Major gift portfolio management for fundraisersnot Bonterra
  • Campaign and appeal trackingnot Bonterra
  • Prospect research and wealth screeningnot Bonterra
  • Fundraising reporting for boards and fundersnot Bonterra

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot Blackbaud Raiser's Edge
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot Blackbaud Raiser's Edge
  • A large employer running a global employee match and grant disbursement programme across many countriesnot Blackbaud Raiser's Edge
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot Blackbaud Raiser's Edge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blackbaud Raiser's Edge

  • No published pricing on website - requires custom quote based on organization size and solutions
  • Pricing varies significantly by product and organizational complexity

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

Pricing, plan by plan

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

Which should you pick?

Choose Blackbaud Raiser's Edge if

  • You need donor management.
  • You work on Web, Desktop, Mobile.
  • You also want gift tracking.
Blackbaud Raiser's Edge review

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.
Bonterra review

Questions people ask

Is Blackbaud Raiser's Edge or Bonterra better?
Neither clearly leads. Blackbaud Raiser's Edge starts at On request and Bonterra at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blackbaud Raiser's Edge or Bonterra?
Blackbaud Raiser's Edge starts at On request and Bonterra at On request.
Does Blackbaud Raiser's Edge or Bonterra run on more platforms?
Blackbaud Raiser's Edge runs on Web, Desktop, Mobile. Bonterra runs on Web, iOS, Android.
What is Blackbaud Raiser's Edge best used for?
Blackbaud Raiser's Edge is most often used for donor management and gift processing for nonprofits, major gift portfolio management for fundraisers, campaign and appeal tracking, prospect research and wealth screening. Of those, donor management and gift processing for nonprofits and major gift portfolio management for fundraisers are not what Bonterra is typically brought in for.
What can Blackbaud Raiser's Edge do that Bonterra cannot?
Blackbaud Raiser's Edge covers Donor management, Gift tracking, Prospect research, Campaign management. Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering.

Answered from the vendors’ own pages

Blackbaud Raiser's Edge: How much does Raiser's Edge NXT cost?

Blackbaud does not publish pricing for Raiser's Edge NXT or other products on their website. Pricing is customized based on your organization's size, goals, and the solutions you need. You must submit a form to request a personalized quote.

Source
Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

Blackbaud Raiser's Edge: How is Blackbaud pricing calculated?

Blackbaud pricing is based on several factors including organization size, number of users, selected solutions or modules, and the level of support and services desired. Pricing is designed to scale with organizational needs.

Source
Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

Blackbaud Raiser's Edge: Does Blackbaud charge hidden fees?

No, Blackbaud pricing is structured to be transparent with no hidden fees. Their representative walks through all costs during consultation before you move forward.

Source
Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

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