Customer Success · pricing
Bonjoro pricing
Bonjoro publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 1 September 2026, Bonjoro pricing is free, then $15/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $15/month
- Model
- Per user per month
- Tiers
- 4
- Free tier
- Yes
Bonjoro plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 4 | Entry tier |
| Starter | $15/month | 4 | +$15/month, 4 more features |
| Pro | $29/month | 4 | +$14/month, 3 more features |
| Growth | $79/month | 4 | +$50/month, 4 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers up to fifty videos, integrations with your existing stack, unlimited screen recording, basic call to action page.
Starter
$15/monthOver Free, this tier adds:
- Custom branding
- Three message templates
- Standard integrations
- Per user billing
Pro
$29/monthOver Starter, this tier adds:
- Unlimited videos
- Five message templates
- Onboarding strategy session
Growth
$79/monthOver Pro, this tier adds:
- One-to-many video
- Custom domain
- Bonjoro branding removed
- Advanced workflow routing
Where Bonjoro stops being free
Free, Free
- Up to fifty videos
- Integrations with your existing stack
- Unlimited screen recording
- Basic call to action page
Starter, $15/month
The first thing you pay for:
- Custom branding
- Three message templates
- Standard integrations
- Per user billing
What the product covers
The full Bonjoro feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Trigger-driven task queue
- Mobile and desktop recording
- Screen recording
- Branded call to action pages
- Message templates
- Custom domain
- One-to-many video
- Team assignment
People bring Bonjoro in for a software company welcoming every new trial signup with a named human video in the first twenty four hours to lift activation, an ecommerce brand thanking first-time purchasers personally to convert them into repeat buyers, a customer success team sending a personal video the moment a health score drops rather than an automated churn email, a founder-led sales team differentiating early conversations before there is a large enough team for conventional sales cadences. If that is not the job you are buying for, the alternatives to Bonjoro are worth a look before you commit to a tier.
How that compares in Customer Success
Across the 4 customer success tools in this directory that publish a starting price, the median entry point is $128.63/month. Bonjoro starts at $15/month, which puts it below the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Bonjoro (this page) | Free, then $15/month | Per user per month | - | |
| InMoment | On request | quote | - | vs Bonjoro |
| Product Fruits | $83.25/month | Per month by monthly active users | - | vs Bonjoro |
| UserGuiding | Free, then $174/month | Per month by monthly active users | - | vs Bonjoro |
| Chameleon | $279/month | Per month by monthly tracked users | - | vs Bonjoro |
| EverAfter | On request | quote | - | vs Bonjoro |
| Appcues | On request | quote | - | vs Bonjoro |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Bonjoro badges page.
Before you pay for Bonjoro
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and $79/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Bonjoro runs on web, ios, android, chrome extension, and is published by Bonjoro of Sydney, New South Wales, Australia. The full record is on the Bonjoro review, and the rest of the category is under best customer success tools.
Bonjoro pricing questions
- How much does Bonjoro cost?
- Bonjoro publishes 4 tiers, from Free for Free up to $79/month for Growth. The entry tier costs nothing.
- Does Bonjoro have a free plan?
- Yes. The Free tier costs nothing and covers up to fifty videos, integrations with your existing stack, unlimited screen recording. Paying starts at $15/month for Starter.
- What is the difference between Free and Starter on Bonjoro?
- Starter costs $15/month against Free, and adds custom branding, three message templates, standard integrations, per user billing.
- Is the Growth plan on Bonjoro worth it?
- That depends entirely on whether you need what it adds, which on the published record is one-to-many video, custom domain, bonjoro branding removed, advanced workflow routing. It costs $79/month against $15/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is Bonjoro expensive for a customer success tool?
- It starts below the middle of its category. Across the 4 customer success tools in this directory that publish a starting price, the median entry point is $128.63/month; Bonjoro starts at $15/month.
- Which customer success tools can I use without paying?
- 1 of the 8 customer success tools listed alongside Bonjoro have a free tier: UserGuiding.
- What am I actually paying for with Bonjoro?
- The record lists 8 features across 1 area: other. In practice it is brought in for a software company welcoming every new trial signup with a named human video in the first twenty four hours to lift activation, an ecommerce brand thanking first-time purchasers personally to convert them into repeat buyers, a customer success team sending a personal video the moment a health score drops rather than an automated churn email.
- Does Bonjoro charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Bonjoro prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Bonjoro against before paying?
- The closest customer success tools in this directory are InMoment, Product Fruits, UserGuiding, Chameleon. Each has a side-by-side comparison with Bonjoro covering price, platforms and features.