Softwr

E-Commerce · head to head

Big Cartel vs Loox

Big Cartel logo

Big Cartel

E-Commerce

Straightforward pricing, no surprises

From
Free
Rated
-
Full reviewWebsite
Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite

The short version

  • Only Big Cartel has a free tier, so it costs nothing to try first.
  • Each has a real cost: Big Cartel custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature; Loox beginner plan limited to 500 total orders
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Big Cartel and Loox actually diverge.

Attributes where Big Cartel and Loox differ
AttributeBig CartelLoox
Starting priceFree$14.99/month
Pricing modelfreemiumsubscription
Free tierYesNo

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What people use each for

The jobs each tool is most often brought in to do.

Big Cartel

  • E-commerce store creationnot Loox
  • Physical and digital product salesnot Loox

Loox

  • Collecting visual reviews and customer photosnot Big Cartel
  • Displaying reviews across product pages and checkoutnot Big Cartel
  • Syncing reviews across multiple sales channelsnot Big Cartel
  • Running referral and discount programs from reviewsnot Big Cartel

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Big Cartel

  • Custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature
  • Abandoned cart recovery, product drop scheduling and Zapier integration are restricted to the top Diamond tier at $30/month
  • Platinum's paid billing starts automatically after a 7-day free trial rather than requiring an active opt-in to convert

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Pricing, plan by plan

Big Cartel

Free
  • GoldFree
    • Free tier with limited features
  • Platinum$15/month
    • Custom domains
    • Physical and digital product sales
    • Shipping label printing
  • Diamond$30/month
    • All Platinum features plus abandoned cart recovery
    • Product drop scheduling
    • Password-protected products

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Which should you pick?

Choose Big Cartel if

  • You want to start without paying.
Big Cartel review

Choose Loox if

Nothing in the data separates Loox from Big Cartel on the points above - pick on price and on how each one feels to use.

Loox review

Questions people ask

Is Big Cartel or Loox better?
Neither clearly leads. Big Cartel starts at Free and Loox at $14.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Big Cartel or Loox?
Big Cartel has a free tier; the other does not. Paid plans start at Free for Big Cartel and $14.99/month for Loox.
Does Big Cartel or Loox run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Big Cartel for free?
Yes. Big Cartel has a free tier, so you can try it without paying. Loox starts at $14.99/month.
What is Big Cartel best used for?
Big Cartel is most often used for e-commerce store creation, physical and digital product sales. Of those, e-commerce store creation and physical and digital product sales are not what Loox is typically brought in for.

Answered from the vendors’ own pages

Big Cartel: How much does Big Cartel cost?

Big Cartel offers a free Gold plan with limited features. Paid plans start at $15 per month for Platinum and $30 per month for Diamond. Both paid plans include a 7-day free trial and have no commitment.

Source
Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Big Cartel: What features does the Diamond plan add?

The Diamond plan at $30 per month adds abandoned cart recovery, product drop scheduling, password-protected products, Zapier integration with 7,000+ apps, and priority human support compared to Platinum.

Source
Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Big Cartel: Can I cancel Big Cartel anytime?

Yes, Big Cartel explicitly offers no commitment and allows cancellation anytime on paid tiers.

Source
Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
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