E-Commerce · head to head
Big Cartel vs Medusa
The short version
- Only Big Cartel has a free tier, so it costs nothing to try first.
- Each has a real cost: Big Cartel custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature; Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Big Cartel and Medusa actually diverge.
| Attribute | Big Cartel | Medusa |
|---|---|---|
| Starting price | Free | $29/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Founded | Unknown | 2020 |
Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Big Cartel
Nothing recorded that Medusa does not also cover.
Only in Medusa
- Open source
- Modular architecture
- Multi-region support
- Plugin system
- Admin dashboard
- Order management
- Inventory tracking
- Payment integrations
What people use each for
The jobs each tool is most often brought in to do.
Big Cartel
- E-commerce store creationnot Medusa
- Physical and digital product salesnot Medusa
Medusa
- Building a custom ecommerce backend on an open source headless platformnot Big Cartel
- Running a self hosted or managed commerce API with a custom storefrontnot Big Cartel
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Big Cartel
- Custom domain support is not included on the free Gold plan; it is listed as a Platinum-tier feature
- Abandoned cart recovery, product drop scheduling and Zapier integration are restricted to the top Diamond tier at $30/month
- Platinum's paid billing starts automatically after a 7-day free trial rather than requiring an active opt-in to convert
Medusa
- The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
- The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
- Compute hours are capped at 600 on Develop and 800 on Launch
- Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
- Background workers and priority support require the Scale plan at $299 a month
Pricing, plan by plan
Big Cartel
Free- GoldFree
- Free tier with limited features
- Platinum$15/month
- Custom domains
- Physical and digital product sales
- Shipping label printing
- Diamond$30/month
- All Platinum features plus abandoned cart recovery
- Product drop scheduling
- Password-protected products
Medusa
$29/month- Develop$29/month
- Base cloud hosting
- Commerce features included
- No GMV-tax
- Launch$99/month
- Enhanced features
- No GMV-tax
- Scale$299/month
- Advanced features
- No GMV-tax
- Enterprise$null/custom
- Custom configuration
Which should you pick?
Questions people ask
- Is Big Cartel or Medusa better?
- Neither clearly leads. Big Cartel starts at Free and Medusa at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Big Cartel or Medusa?
- Big Cartel has a free tier; the other does not. Paid plans start at Free for Big Cartel and $29/month for Medusa.
- Does Big Cartel or Medusa run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Big Cartel for free?
- Yes. Big Cartel has a free tier, so you can try it without paying. Medusa starts at $29/month.
- What is Big Cartel best used for?
- Big Cartel is most often used for e-commerce store creation, physical and digital product sales. Of those, e-commerce store creation and physical and digital product sales are not what Medusa is typically brought in for.
- What can Big Cartel do that Medusa cannot?
- Medusa covers Open source, Modular architecture, Multi-region support, Plugin system.
Answered from the vendors’ own pages
Big Cartel: How much does Big Cartel cost?
Big Cartel offers a free Gold plan with limited features. Paid plans start at $15 per month for Platinum and $30 per month for Diamond. Both paid plans include a 7-day free trial and have no commitment.
SourceMedusa: What does Medusa charge for additional team members?
Additional seats on the Medusa Cloud development platform cost $30 per seat per month. Unlimited users can access the Medusa Admin Dashboard at no additional cost for commerce operations.
SourceBig Cartel: What features does the Diamond plan add?
The Diamond plan at $30 per month adds abandoned cart recovery, product drop scheduling, password-protected products, Zapier integration with 7,000+ apps, and priority human support compared to Platinum.
SourceMedusa: Are there usage-based charges beyond the base Medusa plan price?
Yes. Beyond base plan costs, Medusa charges for edge request overages at $0.30 per 1M requests, email overages at $0.70 per 1,000 emails, data transfer at $0.125 per GB, and database storage at $0.50 per GB-month.
SourceBig Cartel: Can I cancel Big Cartel anytime?
Yes, Big Cartel explicitly offers no commitment and allows cancellation anytime on paid tiers.
SourceMedusa: Can I cancel my Medusa subscription at any time?
Yes, users can cancel their Medusa subscription anytime. Plans are billed monthly in advance, with flex usage charges from the previous month added to the next invoice.
SourceRelated pages
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