Softwr

E-Commerce · head to head

Loox vs Shopware

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
Shopware logo

Shopware

E-Commerce

Explore the open-source commerce platform, backed by our global community

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Shopware has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loox beginner plan limited to 500 total orders; Shopware rise tier starts at 600 euro per month and Evolve at 2,400 euro per month, both excluding VAT, so pricing is published in euros only and not converted for other regions
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Loox and Shopware actually diverge.

Attributes where Loox and Shopware differ
AttributeLooxShopware
Starting price$14.99/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot Shopware
  • Displaying reviews across product pages and checkoutnot Shopware
  • Syncing reviews across multiple sales channelsnot Shopware
  • Running referral and discount programs from reviewsnot Shopware

Shopware

  • Managing unlimited sales channels across online, POS, marketplacesnot Loox
  • Setting customer-specific pricing for B2B customersnot Loox
  • Automating complex workflows with Flow Builder without codingnot Loox
  • Segmenting customers automatically with behavioral tagsnot Loox
  • Managing multi-language, multi-currency, multi-tax for global expansionnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Shopware

  • Rise tier starts at 600 euro per month and Evolve at 2,400 euro per month, both excluding VAT, so pricing is published in euros only and not converted for other regions
  • Beyond, the top tier with digital sales rooms, multi-inventory and customer-specific pricing, is custom priced and requires contacting sales
  • The Shopware Intelligence+ AI add-on is billed separately at 29 euro per month on Community Edition or 19 euro per month on paid tiers, on top of the plan price

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Shopware

Free
  • Community EditionFree
    • free open-source platform
    • global developer community access
    • Shopware Intelligence+ add-on at 29/month
  • Rise$600/month
    • subscription model
    • Shopware Intelligence+ add-on at 19/month
  • Evolve$2400/month
    • subscription model
    • Shopware Intelligence+ add-on at 19/month
  • Beyond$null/custom
    • custom pricing
    • contact sales required

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Shopware on the points above - pick on price and on how each one feels to use.

Loox review

Choose Shopware if

  • You want to start without paying.
Shopware review

Questions people ask

Is Loox or Shopware better?
Neither clearly leads. Loox starts at $14.99/month and Shopware at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Shopware?
Shopware has a free tier; the other does not. Paid plans start at $14.99/month for Loox and Free for Shopware.
Does Loox or Shopware run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Shopware for free?
Yes. Shopware has a free tier, so you can try it without paying. Loox starts at $14.99/month.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what Shopware is typically brought in for.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Shopware: How much does Shopware cost?

Shopware offers Community Edition free (open-source), Rise at 600/month, Evolve at 2,400/month (all in EUR), and Beyond at custom pricing requiring sales contact.

Source
Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Shopware: What is the difference between Shopware Community and Rise editions?

Shopware Community Edition is a free open-source platform with global developer community access. Rise is a subscription tier starting at 600/month (EUR) with included features and support.

Source
Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
Shopware: What add-on services does Shopware offer?

Shopware offers Shopware Intelligence+ at 29/month (Community Edition) or 19/month (Rise, Evolve, and Beyond tiers). Shopware Nexus is in a free introductory phase through September 1, 2026.

Source
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