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Restaurants · head to head

Caviar vs Flipdish

Caviar logo

Caviar

Restaurants

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
Flipdish logo

Flipdish

Restaurants

Branded ordering websites, apps and self service kiosks for takeaways and restaurant groups in Europe

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Flipdish most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.
  • They diverge on capability: Caviar covers Premium delivery, Flipdish covers Branded ordering site and app.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Caviar and Flipdish actually diverge.

Attributes where Caviar and Flipdish differ
AttributeCaviarFlipdish
Starting price$20/orderOn request
Pricing modeltransactionquote
Founded2012Unknown

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • DoorDash
  • Toast
  • Square

Only in Flipdish

  • Branded ordering site and app
  • Self service kiosks
  • Marketing and loyalty
  • POS and printer integration
  • Driver and delivery tracking
  • Multi site and franchise controls

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Salenot Flipdish
  • Order Managementnot Flipdish
  • Inventory Controlnot Flipdish
  • Staff Schedulingnot Flipdish

Flipdish

  • An Irish or British takeaway trying to move repeat customers off Just Eat and onto its own appnot Caviar
  • A franchise group that needs one ordering platform across several European countriesnot Caviar
  • A quick service site adding kiosks to cut counter queues without changing its ordering stacknot Caviar
  • An operator with its own drivers who needs dispatch and customer tracking without a fleet contractnot Caviar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

Flipdish

  • Most plans take a percentage of order value, so the cost rises with volume and a busy site can end up paying more than a flat fee competitor would charge.
  • Commission free refers to the marketplaces, not to Flipdish itself, and the wording in its marketing has caused genuine confusion at renewal time.
  • The company cut staff heavily after its 2021 peak valuation and narrowed its focus, so buyers outside Ireland, the United Kingdom and core European markets get less support and fewer local integrations.
  • Kiosks require hardware purchase and physical installation per site, a capital cost that sits outside the software quote and does not scale down for small premises.
  • You still fund the discounting and advertising that moves customers away from the marketplaces, and none of that appears in the platform cost comparison.

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

Flipdish

On request
  • Flipdish$undefined/year
    • Most plans charge a percentage of order value processed through Flipdish channels
    • Kiosk hardware quoted separately per terminal
    • Setup, branding and app store submission billed at onboarding

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose Flipdish if

  • You need branded ordering site and app.
  • You work on Web, iOS, Android.
  • You also want self service kiosks.
Flipdish review

Questions people ask

Is Caviar or Flipdish better?
Neither clearly leads. Caviar starts at $20/order and Flipdish at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or Flipdish?
Caviar starts at $20/order and Flipdish at On request.
Does Caviar or Flipdish run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Flipdish is typically brought in for.
What can Caviar do that Flipdish cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Flipdish covers Branded ordering site and app, Self service kiosks, Marketing and loyalty, POS and printer integration.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
Flipdish: Is Flipdish actually commission free?

No. It charges much less than a delivery marketplace, but most plans take a percentage of the order value it processes. Ask for the rate at your order volume.

Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
Flipdish: Does it replace Just Eat or Deliveroo?

It provides a direct channel alongside them. Most venues keep the marketplaces for discovery and use Flipdish for repeat customers.

Flipdish: Does it work with my point of sale?

It integrates with a number of systems and, where it does not, orders can be printed or worked on a tablet.

Flipdish: Which countries is it strongest in?

Ireland and the United Kingdom, with meaningful coverage across continental Europe.

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