Software · head to head
BentoBox vs Uber Eats
The short version
- Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
- They diverge on capability: BentoBox covers Website builder, Uber Eats covers Global reach.
Where they differ
Only the attributes on which BentoBox and Uber Eats actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BentoBox
- Website builder
- Online ordering
- Email marketing
- Gift cards
- Catering
- Event management
- OpenTable
- Resy
Only in Uber Eats
- Global reach
- Delivery network
- Order management
- Promotional tools
- Analytics
- Customer reviews
- Olo
- Ordermark
Both cover
- Toast
- Square
- Web support
What people use each for
The jobs each tool is most often brought in to do.
BentoBox
- Restaurant websites with integrated online orderingnot Uber Eats
- Gift cards, events and catering enquiries from a restaurant's own sitenot Uber Eats
- Marketing and customer data capture for restaurants on Clover POSnot Uber Eats
Uber Eats
- Point of Salenot BentoBox
- Order Managementnot BentoBox
- Inventory Controlnot BentoBox
- Staff Schedulingnot BentoBox
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BentoBox
- BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
- The pricing page publishes no plan price, setup fee, online ordering commission or contract length
- Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price
Uber Eats
- High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
- Restaurants have limited control over customer data and cannot build direct relationships
- Service unavailable in many rural and remote areas
- Restaurant commissions are non-negotiable within tier structure
Pricing, plan by plan
BentoBox
$99/month- Starter$99/month
- Website
- Basic features
- Essential$199/month
- Online ordering
- Marketing
- Pro$399/month
- Full features
- Catering
Uber Eats
$15/order- Lite$15/percent
- Self-delivery
- Pickup
- Plus$25/percent
- Uber delivery
- Marketing
- Premium$30/percent
- Priority placement
- Premium support
Which should you pick?
Choose Uber Eats if
- You need global reach.
- You work on Web, iOS, Android.
- You also want delivery network.
Questions people ask
- Is BentoBox or Uber Eats better?
- Neither clearly leads. BentoBox starts at $99/month and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BentoBox or Uber Eats?
- BentoBox starts at $99/month and Uber Eats at $15/order.
- Does BentoBox or Uber Eats run on more platforms?
- BentoBox runs on Web. Uber Eats runs on Web, iOS, Android.
- What is BentoBox best used for?
- BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what Uber Eats is typically brought in for.
- What can BentoBox do that Uber Eats cannot?
- BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. Uber Eats covers Global reach, Delivery network, Order management, Promotional tools. Both handle Toast, Square, Web support.
Answered from the vendors’ own pages
Uber Eats: How does Uber Eats pricing work for restaurants?
Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.
SourceUber Eats: What fees do customers pay on Uber Eats?
Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.
SourceUber Eats: How does Uber Eats help restaurants increase sales?
Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.
Source