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Software · head to head

Apttus vs Capsule CRM

Apttus logo

Apttus

Software

Quote-to-Cash Platform

From
$100/month
Rated
-
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Apttus conga (formerly Apttus) lists Conga CPQ on Salesforce AppExchange, its own publisher listing, starting at $35 USD per user per month, with the page also noting buyers can contact Conga directly for other pricing arrangements; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which Apttus and Capsule CRM actually diverge.

Attributes where Apttus and Capsule CRM differ
AttributeApttusCapsule CRM
Starting price$100/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
Founded2006Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Apttus

  • CPQ
  • Contract management
  • Pricing optimization
  • Revenue recognition
  • AI recommendations
  • Salesforce
  • Microsoft Dynamics
  • SAP

Only in Capsule CRM

Nothing recorded that Apttus does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Apttus

  • Customer Successnot Capsule CRM
  • Quote To Cashnot Capsule CRM
  • Enterprise Cpqnot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Apttus

  • Conga (formerly Apttus) lists Conga CPQ on Salesforce AppExchange, its own publisher listing, starting at $35 USD per user per month, with the page also noting buyers can contact Conga directly for other pricing arrangements

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

Apttus

$100/month
  • Professional$100/month
    • CPQ
    • Contract management
    • Pricing engine
  • Enterprise$200/month
    • AI pricing
    • Advanced workflows
    • Custom integrations

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose Apttus if

  • You need cpq.
  • You also want contract management.

Choose Capsule CRM if

  • You want to start without paying.

Questions people ask

Is Apttus or Capsule CRM better?
Neither clearly leads. Apttus starts at $100/month and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Apttus or Capsule CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at $100/month for Apttus and Free for Capsule CRM.
Does Apttus or Capsule CRM run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Apttus starts at $100/month.
What is Apttus best used for?
Apttus is most often used for customer success, quote to cash, enterprise cpq. Of those, customer success and quote to cash are not what Capsule CRM is typically brought in for.
What can Apttus do that Capsule CRM cannot?
Apttus covers CPQ, Contract management, Pricing optimization, Revenue recognition.

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