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Travel · head to head

Hopper vs TicketingHub

Hopper logo

Hopper

Travel

Travel booking app known for price prediction and paid Price Freeze and cancellation add-ons

From
Free
Rated
-
Full reviewWebsite
TicketingHub logo

TicketingHub

Travel

Ticketing and booking for tours and attractions with no subscription, only a percentage per booking

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Hopper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hopper add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.; TicketingHub the 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • They diverge on capability: Hopper covers Price prediction, TicketingHub covers No monthly fee.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Hopper and TicketingHub actually diverge.

Attributes where Hopper and TicketingHub differ
AttributeHopperTicketingHub
Starting priceFreeOn request
Pricing modelFree to book, paid add-ons for price freezing and cancellation flexibilityPer booking, 3 per cent of booking value
Free tierYesNo
PlatformsiOS, AndroidWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hopper

  • Price prediction
  • Price Freeze
  • Cancel/Change for Any Reason
  • Price alerts
  • Hopper Homes and Car
  • Carrot Cash

Only in TicketingHub

  • No monthly fee
  • Ticket scanning
  • Walk-up sales
  • Booking widget
  • OTA connections
  • Session and capacity management
  • Reporting
  • Multi-currency and language

What people use each for

The jobs each tool is most often brought in to do.

Hopper

  • A traveller wanting data-driven guidance on whether to book now or wait for a lower pricenot TicketingHub
  • Someone wanting to lock in a fare for a few days while confirming travel plans without fully committingnot TicketingHub
  • A traveller who wants flexible cancellation on an otherwise restrictive farenot TicketingHub
  • Someone comparing predicted price trends before choosing travel datesnot TicketingHub

TicketingHub

  • A seasonal walking tour company that closes for four winter months and refuses to pay a subscription through themnot Hopper
  • A small attraction wanting door scanning and online booking in one systemnot Hopper
  • A transport operator selling timed boarding tickets with capacity limitsnot Hopper
  • A new experience business unwilling to commit to fixed software cost before it has volumenot Hopper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hopper

  • Add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.
  • Price predictions are probabilistic and can be wrong, so buy-or-wait guidance is not a guarantee that a price will actually move as predicted.
  • The prominent placement of paid add-ons during checkout has drawn criticism as pressuring users into purchases they may not need for every trip.
  • Customer service for booking issues has been a recurring complaint, particularly for itinerary changes on cancel or change protected bookings.
  • Hopper's own Carrot Cash rewards currency is only redeemable within the app, so it has no value outside future Hopper bookings.

TicketingHub

  • The 3 per cent applies to cash and walk-up sales recorded in the system, not only to online bookings, which operators frequently miss and which makes on-site revenue more expensive than expected.
  • At meaningful volume the model is expensive: a hundred thousand pounds of ticket revenue costs three thousand pounds a year, well above what a subscription platform with a lower booking fee would charge.
  • The 3 per cent excludes card processing, so the total take on each ticket is materially higher than the headline rate implies.
  • Enterprise discounts exist but are negotiated privately, so the published price is not the price for anyone with scale and there is no way to benchmark what a good deal looks like.
  • The product is a ticketing engine rather than an operations platform, with limited resource scheduling, customer relationship tooling and reseller management compared with the larger competitors.

Pricing, plan by plan

Hopper

Free
  • Standard bookingFree
    • No fee beyond the fare or room price itself
  • Price Freeze$undefined/per booking
    • Fee varies by fare and freeze duration, charged in addition to the eventual ticket price
  • Cancel/Change for Any Reason$undefined/per booking
    • Add-on fee charged at checkout, priced as a percentage or flat amount depending on the fare

TicketingHub

On request
  • Standard$undefined/month
    • No monthly fee and no setup fee
    • 3% taken on every successful booking
    • Applies to website, OTA, card, cash and walk-up sales

Which should you pick?

Choose Hopper if

  • You need price prediction.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want price freeze.
Hopper review

Choose TicketingHub if

  • You need no monthly fee.
  • You work on Web, iOS, Android.
  • You also want ticket scanning.
TicketingHub review

Questions people ask

Is Hopper or TicketingHub better?
Neither clearly leads. Hopper starts at Free and TicketingHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hopper or TicketingHub?
Hopper has a free tier; the other does not. Paid plans start at Free for Hopper and On request for TicketingHub.
Does Hopper or TicketingHub run on more platforms?
Hopper runs on iOS, Android. TicketingHub runs on Web, iOS, Android.
Can I use Hopper for free?
Yes. Hopper has a free tier, so you can try it without paying. TicketingHub starts at On request.
What is Hopper best used for?
Hopper is most often used for a traveller wanting data-driven guidance on whether to book now or wait for a lower price, someone wanting to lock in a fare for a few days while confirming travel plans without fully committing, a traveller who wants flexible cancellation on an otherwise restrictive fare, someone comparing predicted price trends before choosing travel dates. Of those, a traveller wanting data-driven guidance on whether to book now or wait for a lower price and someone wanting to lock in a fare for a few days while confirming travel plans without fully committing are not what TicketingHub is typically brought in for.
What can Hopper do that TicketingHub cannot?
Hopper covers Price prediction, Price Freeze, Cancel/Change for Any Reason, Price alerts. TicketingHub covers No monthly fee, Ticket scanning, Walk-up sales, Booking widget.

Answered from the vendors’ own pages

Hopper: Is Hopper free to use for searching and booking?

Yes, the base booking has no extra fee; Price Freeze and cancellation flexibility are separate paid add-ons.

TicketingHub: What does TicketingHub cost?

There is no subscription. It takes 3 per cent of every successful booking, plus your card processing separately.

Hopper: How accurate is Hopper's price prediction?

It is based on historical fare data and gives a probability-based recommendation, not a guarantee; predictions can be wrong.

TicketingHub: Does the 3 per cent apply to cash sales?

Yes. It applies across the board, including cash and in-person walk-up sales entered into the system, which is the detail most operators overlook.

Hopper: What does Price Freeze actually do?

It locks a displayed price for a fee for a set number of days, letting you decide later without committing to the full purchase immediately.

TicketingHub: At what volume does a subscription platform become cheaper?

Roughly once ticket revenue passes about fifty thousand pounds a year, where 3 per cent begins to exceed a typical monthly subscription plus a lower booking fee.

TicketingHub: Can I negotiate the rate?

Yes for high volume. Enterprise rates are available but are not published, so you will need to ask directly.

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