Softwr

Food & Restaurant · head to head

Aloha POS vs Uber Eats

Aloha POS logo

Aloha POS

Food & Restaurant

Industry-leading restaurant POS solution

From
$150/month
Rated
-
Full reviewWebsite
Uber Eats logo

Uber Eats

Food & Restaurant

Global food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aloha POS high upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations; Uber Eats high commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • They diverge on capability: Aloha POS covers Table management, Uber Eats covers Global reach.

Where they differ

Only the attributes on which Aloha POS and Uber Eats actually diverge.

Attributes where Aloha POS and Uber Eats differ
AttributeAloha POSUber Eats
Starting price$150/month$15/order
Pricing modelsubscriptiontransaction
PlatformsWindows, AndroidWeb, iOS, Android
Founded19882014

Identical on both: free tier (No), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aloha POS

  • Table management
  • Labor scheduling
  • Inventory control
  • Enterprise reporting
  • Loyalty programs
  • NCR Back Office
  • Third-party delivery
  • Accounting software

Only in Uber Eats

  • Global reach
  • Delivery network
  • Promotional tools
  • Analytics
  • Customer reviews
  • Toast
  • Square
  • Olo

Both cover

  • Order management
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Aloha POS

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Uber Eats

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aloha POS

  • High upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations
  • User interface is dated with functionality from 2005-era design, requiring training for staff familiar with modern applications
  • Network connectivity issues cause terminals to lose access to central database when Wi-Fi drops, leading to transaction failures
  • Requires proprietary terminals unlike competitors that run on standard iPads or Android tablets
  • Complex customization requires expensive professional services and cannot be configured by restaurant staff

Uber Eats

  • High commission rates ranging from 15% to 30% per delivery eat into restaurant profit margins
  • Restaurants have limited control over customer data and cannot build direct relationships
  • Service unavailable in many rural and remote areas
  • Restaurant commissions are non-negotiable within tier structure

Pricing, plan by plan

Aloha POS

$150/month
  • Essentials$150/month
    • POS
    • Basic reporting
  • Professional$250/month
    • Advanced features
    • Labor management
  • EnterpriseFree
    • Custom pricing
    • Full suite

Uber Eats

$15/order
  • Lite$15/percent
    • Self-delivery
    • Pickup
  • Plus$25/percent
    • Uber delivery
    • Marketing
  • Premium$30/percent
    • Priority placement
    • Premium support

Which should you pick?

Choose Aloha POS if

  • You need table management.
  • You work on Windows, Android.
  • You also want labor scheduling.
Aloha POS review

Choose Uber Eats if

  • You need global reach.
  • You work on Web, iOS, Android.
  • You also want delivery network.
Uber Eats review

Questions people ask

Is Aloha POS or Uber Eats better?
Neither clearly leads. Aloha POS starts at $150/month and Uber Eats at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aloha POS or Uber Eats?
Aloha POS starts at $150/month and Uber Eats at $15/order.
Does Aloha POS or Uber Eats run on more platforms?
Aloha POS runs on Windows, Android. Uber Eats runs on Web, iOS, Android.
What is Aloha POS best used for?
Aloha POS is most often used for point of sale, order management, inventory control, staff scheduling.
What can Aloha POS do that Uber Eats cannot?
Aloha POS covers Table management, Labor scheduling, Inventory control, Enterprise reporting. Uber Eats covers Global reach, Delivery network, Promotional tools, Analytics. Both handle Order management, Web support.

Answered from the vendors’ own pages

Aloha POS: What are the hardware options for Aloha POS?

Aloha offers two main products: Aloha Essentials POS which runs on Windows servers at your location, and Aloha Cloud POS which operates on Android-based mobile terminals connected to cloud systems. Hardware costs approximately $1,000 per terminal or available through subscription.

Source
Uber Eats: How does Uber Eats pricing work for restaurants?

Uber Eats uses tiered pricing: Lite tier at 15% per delivery with limited marketing; Plus tier at 25% per delivery with home screen visibility and Uber Pass inclusion; Premium tier at 30% per delivery.

Source
Aloha POS: What features does Aloha include for restaurant operations?

Aloha includes kitchen automation, table management, staff rosters, payment processing, inventory tracking, reporting, customer loyalty programs, and employee time tracking.

Source
Uber Eats: What fees do customers pay on Uber Eats?

Customers pay a Delivery Fee, Service Fee, taxes, and other locally applicable charges at checkout. Many restaurants set their own delivery minimums. Some restaurants charge Uber Eats-specific fees.

Source
Aloha POS: Is Aloha POS available as a subscription?

Yes. NCR Aloha offers an all-in-one monthly subscription model that includes software, hardware, payment processing, and 24/7 customer support. Upfront implementation costs vary based on specific needs.

Source
Uber Eats: How does Uber Eats help restaurants increase sales?

Uber Eats provides visibility to its customer base, can drive additional order volume during slower hours, reaches new neighborhoods and customers who prefer delivery, and provides business insights through performance analytics.

Source
Aloha POS: What are the network requirements for Aloha POS?

Aloha Essentials requires a stable network connection between terminals and the Windows server. Network disruptions cause terminals to lose access to the central database, resulting in transaction failures and payment errors.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Aloha POS

More on Uber Eats

Keep looking

Other head to heads