Softwr

Food & Restaurant · head to head

7shifts vs Grubhub

7shifts logo

7shifts

Food & Restaurant

Restaurant team management made easy

From
Free
Rated
-
Full reviewWebsite
G

Grubhub

Food & Restaurant

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Only 7shifts has a free tier, so it costs nothing to try first.
  • Each has a real cost: 7shifts subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
  • They diverge on capability: 7shifts covers Employee scheduling, Grubhub covers Delivery network.

Where they differ

Only the attributes on which 7shifts and Grubhub actually diverge.

Attributes where 7shifts and Grubhub differ
Attribute7shiftsGrubhub
Starting priceFree$15/order
Pricing modelsubscriptiontransaction
Free tierYesNo
Founded20142004

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 7shifts

  • Employee scheduling
  • Time clocking
  • Team communication
  • Tip pooling
  • Labor compliance
  • Hiring
  • Lightspeed
  • Revel

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Olo
  • Omnivore

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

7shifts

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Grubhub

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

7shifts

  • Subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.
  • 7shifts may increase fees annually without notice to track CPI inflation, or with 30 days notice for other fee changes, per its Terms of Service.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Pricing, plan by plan

7shifts

Free
  • CompFree
    • Basic scheduling
    • 1 location
  • Appetizer$29.99/month
    • Scheduling
    • Time clocking
  • Entree$69.99/month
    • Tip pooling
    • Labor compliance
  • The Works$135/month
    • Full features
    • Task management

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Which should you pick?

Choose 7shifts if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time clocking.
7shifts review

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Questions people ask

Is 7shifts or Grubhub better?
Neither clearly leads. 7shifts starts at Free and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 7shifts or Grubhub?
7shifts has a free tier; the other does not. Paid plans start at Free for 7shifts and $15/order for Grubhub.
Does 7shifts or Grubhub run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use 7shifts for free?
Yes. 7shifts has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is 7shifts best used for?
7shifts is most often used for point of sale, order management, inventory control, staff scheduling.
What can 7shifts do that Grubhub cannot?
7shifts covers Employee scheduling, Time clocking, Team communication, Tip pooling. Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on 7shifts

More on Grubhub

Keep looking

Other head to heads