Softwr

Telecommunications · head to head

Aircall vs Vidyard

Aircall logo

Aircall

Telecommunications

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Vidyard logo

Vidyard

Remote Work

Video messaging for sales and marketing

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vidyard has a free tier, so it costs nothing to try first.
  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Vidyard free plan limited to 5 video recordings per month and 15 AI videos per month
  • They diverge on capability: Aircall covers Cloud phone, Vidyard covers Video recording.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Aircall and Vidyard actually diverge.

Attributes where Aircall and Vidyard differ
AttributeAircallVidyard
Starting price$30/monthFree
Free tierNoYes
PlatformsWeb, Ios, Android, DesktopWeb, Chrome extension
CategoryTelecommunicationsRemote Work
Founded20142011

Identical on both: pricing model (Unknown), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Salesforce

Only in Vidyard

  • Video recording
  • CRM integration
  • Video analytics
  • Email embedding
  • Chrome support
  • Firefox support
  • Edge support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Vidyard
  • Call routing, IVR and shared numbersnot Vidyard
  • Logging calls against CRM records through integrationsnot Vidyard
  • Power dialling outbound lists on the Professional tiernot Vidyard
  • SMS and MMS alongside voicenot Vidyard

Vidyard

  • Breaking through crowded inboxes with personalized prospect videosnot Aircall
  • Automating personalized outreach sequences using AI avatarsnot Aircall
  • Tracking when prospects view and engage with sales videosnot Aircall
  • Integrating video engagement signals into Salesforce and HubSpotnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Vidyard

  • Free plan limited to 5 video recordings per month and 15 AI videos per month
  • Advanced team analytics and integrations require Teams plan
  • Video Agent automation requires add-on purchase
  • No self-hosted option available

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Vidyard

Free
  • FreeFree
    • 15 AI videos per month
    • 5 video recordings per month
    • Basic editing
  • Starter$undefined/month
    • Unlimited video recording
    • Full analytics
    • Branded sharing pages
  • Teams$undefined/month
    • Everything in Starter
    • CRM integrations
    • Advanced team analytics
  • Enterprise$undefined/month
    • Unlimited integrations
    • SSO
    • Custom permissions

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Vidyard if

  • You need video recording.
  • You want to start without paying.
  • You work on Web, Chrome extension.
  • You also want crm integration.
Vidyard review

Questions people ask

Is Aircall or Vidyard better?
Neither clearly leads. Aircall starts at $30/month and Vidyard at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Vidyard?
Vidyard has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Vidyard.
Does Aircall or Vidyard run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Vidyard runs on Web, Chrome extension.
Can I use Vidyard for free?
Yes. Vidyard has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Vidyard is typically brought in for.
What can Aircall do that Vidyard cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Vidyard covers Video recording, CRM integration, Video analytics, Email embedding.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Vidyard: Does Vidyard have a free plan?

Yes. Vidyard's free plan includes 15 AI videos per month, 5 video recording limit per month, basic video editing, and limited integrations.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Vidyard: What integrations does Vidyard offer?

Vidyard integrates with 51+ platforms including Salesforce, HubSpot, Gmail, Outlook, LinkedIn, Slack, and Zapier for workflow automation.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Vidyard: Can Vidyard videos show engagement analytics?

Yes. Vidyard tracks video engagement including watch time, who viewed the video, when they watched it, and click-through rates on CTAs.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
Vidyard: What is the Video Agent feature?

Video Agent uses AI avatars to automatically generate and send personalized videos at scale. You provide the message, and the AI creates a video in your likeness for mass outreach.

Source
Vidyard: Does Vidyard work with email platforms?

Yes. Vidyard integrates with Gmail and Outlook to let you record and send videos directly from your inbox, with engagement tracking syncing back to email.

Source
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