Softwr

Accounting & Finance · head to head

Adyen vs Bitrix24

Adyen logo

Adyen

Accounting & Finance

The payments platform built for growth

From
$29/month
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Adyen there is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
  • They diverge on capability: Adyen covers Payment processing, Bitrix24 covers Contact management.

Where they differ

Only the attributes on which Adyen and Bitrix24 actually diverge.

Attributes where Adyen and Bitrix24 differ
AttributeAdyenBitrix24
Starting price$29/monthFree
Pricing modelusage-basedsubscription
Free tierNoYes
PlatformsWeb, Api, PosWeb, Ios, Android
CategoryAccounting & FinanceCRM & Sales
Founded20062012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Adyen

  • Payment processing
  • Risk management
  • Unified commerce
  • Issuing
  • Platform payments
  • SAP
  • Salesforce
  • Oracle

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Adyen

  • Card acquiring with interchange plus pricing for larger merchantsnot Bitrix24
  • Accepting local payment methods across multiple countriesnot Bitrix24
  • Settling in several currencies through linked bank accountsnot Bitrix24
  • Unified online and in-person paymentsnot Bitrix24

Bitrix24

  • CRM and sales pipeline management for a small businessnot Adyen
  • Team chat, tasks and project management in one suitenot Adyen
  • Telephony and email integrated with customer recordsnot Adyen
  • Document storage and collaborationnot Adyen
  • Workflow automation and HR records on the higher tiersnot Adyen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Adyen

  • There is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic
  • Published fees are indicative rather than a rate card, with real pricing negotiated
  • Interchange++ means the card cost varies per transaction rather than being a single predictable percentage
  • Alternative payment methods carry their own rates on top, such as 3.3 percent plus $0.10 for American Express in North America

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pricing, plan by plan

Adyen

$29/month
  • CustomFree
    • Payment processing
    • Risk management
    • Unified commerce

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Which should you pick?

Choose Adyen if

  • You need payment processing.
  • You work on Web, Api, Pos.
  • You also want risk management.
Adyen review

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Questions people ask

Is Adyen or Bitrix24 better?
Neither clearly leads. Adyen starts at $29/month and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Adyen or Bitrix24?
Bitrix24 has a free tier; the other does not. Paid plans start at $29/month for Adyen and Free for Bitrix24.
Does Adyen or Bitrix24 run on more platforms?
Adyen runs on Web, Api, Pos. Bitrix24 runs on Web, Ios, Android.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Adyen starts at $29/month.
What is Adyen best used for?
Adyen is most often used for card acquiring with interchange plus pricing for larger merchants, accepting local payment methods across multiple countries, settling in several currencies through linked bank accounts, unified online and in-person payments. Of those, card acquiring with interchange plus pricing for larger merchants and accepting local payment methods across multiple countries are not what Bitrix24 is typically brought in for.
What can Adyen do that Bitrix24 cannot?
Adyen covers Payment processing, Risk management, Unified commerce, Issuing. Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Both handle Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Adyen

More on Bitrix24

Keep looking

Other head to heads