Softwr

Accounting & Finance · head to head

Adyen vs Freshsales

Adyen logo

Adyen

Accounting & Finance

The payments platform built for growth

From
$29/month
Rated
-
Full reviewWebsite
F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Adyen there is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: Adyen covers Payment processing, Freshsales covers Contact management.

Where they differ

Only the attributes on which Adyen and Freshsales actually diverge.

Attributes where Adyen and Freshsales differ
AttributeAdyenFreshsales
Starting price$29/month$19/month
Pricing modelusage-basedsubscription
PlatformsWeb, Api, PosWeb, Ios, Android
CategoryAccounting & FinanceCRM & Sales
Founded20062010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Adyen

  • Payment processing
  • Risk management
  • Unified commerce
  • Issuing
  • Platform payments
  • SAP
  • Salesforce
  • Oracle

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Adyen

  • Card acquiring with interchange plus pricing for larger merchantsnot Freshsales
  • Accepting local payment methods across multiple countriesnot Freshsales
  • Settling in several currencies through linked bank accountsnot Freshsales
  • Unified online and in-person paymentsnot Freshsales

Freshsales

  • Sales CRM with built in email, phone and chatnot Adyen
  • Managing deals, pipelines and sales sequencesnot Adyen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Adyen

  • There is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic
  • Published fees are indicative rather than a rate card, with real pricing negotiated
  • Interchange++ means the card cost varies per transaction rather than being a single predictable percentage
  • Alternative payment methods carry their own rates on top, such as 3.3 percent plus $0.10 for American Express in North America

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

Adyen

$29/month
  • CustomFree
    • Payment processing
    • Risk management
    • Unified commerce

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose Adyen if

  • You need payment processing.
  • You work on Web, Api, Pos.
  • You also want risk management.
Adyen review

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Questions people ask

Is Adyen or Freshsales better?
Neither clearly leads. Adyen starts at $29/month and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Adyen or Freshsales?
Adyen starts at $29/month and Freshsales at $19/month.
Does Adyen or Freshsales run on more platforms?
Adyen runs on Web, Api, Pos. Freshsales runs on Web, Ios, Android.
What is Adyen best used for?
Adyen is most often used for card acquiring with interchange plus pricing for larger merchants, accepting local payment methods across multiple countries, settling in several currencies through linked bank accounts, unified online and in-person payments. Of those, card acquiring with interchange plus pricing for larger merchants and accepting local payment methods across multiple countries are not what Freshsales is typically brought in for.
What can Adyen do that Freshsales cannot?
Adyen covers Payment processing, Risk management, Unified commerce, Issuing. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Web support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Adyen

More on Freshsales

Keep looking

Other head to heads