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CRM & Sales · head to head

Bitrix24 vs Wise Business

Bitrix24 logo

Bitrix24

CRM & Sales

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite
Wise Business logo

Wise Business

Accounting & Finance

The smart way to send and receive business payments

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Wise Business opening a Wise Business account in the UK carries a one off setup fee of 50 GBP
  • They diverge on capability: Bitrix24 covers Contact management, Wise Business covers Multi-currency accounts.

Where they differ

Only the attributes on which Bitrix24 and Wise Business actually diverge.

Attributes where Bitrix24 and Wise Business differ
AttributeBitrix24Wise Business
Starting priceFree$29/month
Pricing modelsubscriptionusage-based
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryCRM & SalesAccounting & Finance
Founded20122011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Slack

Only in Wise Business

  • Multi-currency accounts
  • International transfers
  • Batch payments
  • API access
  • Team management
  • Xero
  • QuickBooks
  • Various

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitrix24

  • CRM and sales pipeline management for a small businessnot Wise Business
  • Team chat, tasks and project management in one suitenot Wise Business
  • Telephony and email integrated with customer recordsnot Wise Business
  • Document storage and collaborationnot Wise Business
  • Workflow automation and HR records on the higher tiersnot Wise Business

Wise Business

  • Holding and converting multiple currencies as a businessnot Bitrix24
  • Paying international suppliers and contractors at the mid market ratenot Bitrix24
  • Receiving payments into local currency account details in several countriesnot Bitrix24

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Wise Business

  • Opening a Wise Business account in the UK carries a one off setup fee of 50 GBP
  • Volume discounts on transfers start only above 20,000 GBP equivalent sent per month

Pricing, plan by plan

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Wise Business

$29/month
  • StandardFree
    • Multi-currency account
    • Real exchange rate
    • Batch payments

Which should you pick?

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Choose Wise Business if

  • You need multi-currency accounts.
  • You work on Web, Ios, Android, Api.
  • You also want international transfers.
Wise Business review

Questions people ask

Is Bitrix24 or Wise Business better?
Neither clearly leads. Bitrix24 starts at Free and Wise Business at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitrix24 or Wise Business?
Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and $29/month for Wise Business.
Does Bitrix24 or Wise Business run on more platforms?
Bitrix24 runs on Web, Ios, Android. Wise Business runs on Web, Ios, Android, Api.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. Wise Business starts at $29/month.
What is Bitrix24 best used for?
Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Wise Business is typically brought in for.
What can Bitrix24 do that Wise Business cannot?
Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Wise Business covers Multi-currency accounts, International transfers, Batch payments, API access. Both handle Web support, Ios support, Android support.
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