Software · head to head
Adyen vs Cloze
The short version
- Each has a real cost: Adyen there is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic; Cloze four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- They diverge on capability: Adyen covers Payment processing, Cloze covers Contact management.
Where they differ
Only the attributes on which Adyen and Cloze actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Adyen
- Payment processing
- Risk management
- Unified commerce
- Issuing
- Platform payments
- SAP
- Salesforce
- Oracle
Only in Cloze
- Contact management
- Communication history
- Relationship insights
- Task management
- Integration aggregation
- Gmail
- Outlook
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Adyen
- Card acquiring with interchange plus pricing for larger merchantsnot Cloze
- Accepting local payment methods across multiple countriesnot Cloze
- Settling in several currencies through linked bank accountsnot Cloze
- Unified online and in-person paymentsnot Cloze
Cloze
- CRM that builds contact records automatically from email and calendarnot Adyen
- Tracking relationships and follow ups without manual data entrynot Adyen
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Adyen
- There is a minimum monthly invoice, set by industry and business model and only disclosed through the sales team, so small volumes are not economic
- Published fees are indicative rather than a rate card, with real pricing negotiated
- Interchange++ means the card cost varies per transaction rather than being a single predictable percentage
- Alternative payment methods carry their own rates on top, such as 3.3 percent plus $0.10 for American Express in North America
Cloze
- Four paid tiers run from $17 to $42 per user per month, and each withholds a different set of features rather than simply adding capacity
- Campaign automation, marketing mail and generative AI require the Business Platinum plan at $42 per user per month
- Lead routing, sub team hierarchies and enterprise controls are Platinum only
- Even the Business Gold plan at $29 per user excludes the matching engine and lead capture
- The concierge service is an add on at $20 per user per month with a $500 monthly minimum
- Every published rate assumes annual billing
Pricing, plan by plan
Adyen
$29/month- CustomFree
- Payment processing
- Risk management
- Unified commerce
Cloze
$50/month- Professional$50/month
- Contact management
- Communication history
- Insights
- Team$100/month
- Everything in Professional
- Team collaboration
- Advanced analytics
Which should you pick?
Choose Adyen if
- You need payment processing.
- You work on Web, Api, Pos.
- You also want risk management.
Choose Cloze if
- You need contact management.
- You work on Web, Ios, Android.
- You also want communication history.
Questions people ask
- Is Adyen or Cloze better?
- Neither clearly leads. Adyen starts at $29/month and Cloze at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Adyen or Cloze?
- Adyen starts at $29/month and Cloze at $50/month.
- Does Adyen or Cloze run on more platforms?
- Adyen runs on Web, Api, Pos. Cloze runs on Web, Ios, Android.
- What is Adyen best used for?
- Adyen is most often used for card acquiring with interchange plus pricing for larger merchants, accepting local payment methods across multiple countries, settling in several currencies through linked bank accounts, unified online and in-person payments. Of those, card acquiring with interchange plus pricing for larger merchants and accepting local payment methods across multiple countries are not what Cloze is typically brought in for.
- What can Adyen do that Cloze cannot?
- Adyen covers Payment processing, Risk management, Unified commerce, Issuing. Cloze covers Contact management, Communication history, Relationship insights, Task management. Both handle Web support.
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