Softwr

Accounting & Finance · head to head

ADP vs Salesforce

ADP logo

ADP

Accounting & Finance

Always Designing for People

From
$29/month
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

All industries

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ADP no pricing is published; every quote is custom and driven by employee count and which services are taken; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: ADP covers Payroll, Salesforce covers Contact management.

Where they differ

Only the attributes on which ADP and Salesforce actually diverge.

Attributes where ADP and Salesforce differ
AttributeADPSalesforce
Starting price$29/month$25/month
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryAccounting & FinanceAll industries
Founded19491999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ADP

  • Payroll
  • Tax services
  • HR management
  • Time & attendance
  • Benefits administration
  • QuickBooks
  • Sage
  • Oracle

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

What people use each for

The jobs each tool is most often brought in to do.

ADP

  • Payroll processing and tax filingnot Salesforce
  • HR administration and employee recordsnot Salesforce
  • Time and attendance trackingnot Salesforce
  • Benefits administrationnot Salesforce
  • Talent management on the mid-market and enterprise productsnot Salesforce

Salesforce

  • Sales managementnot ADP
  • Customer servicenot ADP
  • Marketing automationnot ADP
  • Lead generationnot ADP
  • Analytics & reportingnot ADP

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ADP

  • No pricing is published; every quote is custom and driven by employee count and which services are taken
  • Split into three separate products by company size, RUN for 1 to 49 employees, Workforce Now for 50 and above, and Lyric HCM for enterprise, so growing across a threshold means changing product rather than plan

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

ADP

$29/month
  • Essential$79/month
    • Payroll
    • Tax filing
    • Direct deposit
  • Enhanced$139/month
    • HR tools
    • Background checks
    • Job posting

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose ADP if

  • You need payroll.
  • You work on Web, Ios, Android.
  • You also want tax services.
ADP review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is ADP or Salesforce better?
Neither clearly leads. ADP starts at $29/month and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ADP or Salesforce?
ADP starts at $29/month and Salesforce at $25/month.
Does ADP or Salesforce run on more platforms?
ADP runs on Web, Ios, Android. Salesforce runs on Web, Ios, Android, Api.
What is ADP best used for?
ADP is most often used for payroll processing and tax filing, hr administration and employee records, time and attendance tracking, benefits administration. Of those, payroll processing and tax filing and hr administration and employee records are not what Salesforce is typically brought in for.
What can ADP do that Salesforce cannot?
ADP covers Payroll, Tax services, HR management, Time & attendance. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards.
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