Softwr

Software · head to head

ADP vs Zoho CRM

ADP logo

ADP

Software

Always Designing for People

From
$29/month
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: ADP no pricing is published; every quote is custom and driven by employee count and which services are taken; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: ADP covers Payroll, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which ADP and Zoho CRM actually diverge.

Attributes where ADP and Zoho CRM differ
AttributeADPZoho CRM
Starting price$29/monthFree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded19491996

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ADP

  • Payroll
  • Tax services
  • HR management
  • Time & attendance
  • Benefits administration
  • Sage
  • Oracle
  • SOC 1/2

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)

Both cover

  • QuickBooks

What people use each for

The jobs each tool is most often brought in to do.

ADP

  • Payroll processing and tax filingnot Zoho CRM
  • HR administration and employee recordsnot Zoho CRM
  • Time and attendance trackingnot Zoho CRM
  • Benefits administrationnot Zoho CRM
  • Talent management on the mid-market and enterprise productsnot Zoho CRM

Zoho CRM

  • Sales automationnot ADP
  • Lead managementnot ADP
  • Customer supportnot ADP
  • Marketing automationnot ADP
  • Analytics & reportingnot ADP

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ADP

  • No pricing is published; every quote is custom and driven by employee count and which services are taken
  • Split into three separate products by company size, RUN for 1 to 49 employees, Workforce Now for 50 and above, and Lyric HCM for enterprise, so growing across a threshold means changing product rather than plan

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

ADP

$29/month
  • Essential$79/month
    • Payroll
    • Tax filing
    • Direct deposit
  • Enhanced$139/month
    • HR tools
    • Background checks
    • Job posting

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose ADP if

  • You need payroll.
  • You work on Web, Ios, Android.
  • You also want tax services.
ADP review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is ADP or Zoho CRM better?
Neither clearly leads. ADP starts at $29/month and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ADP or Zoho CRM?
Zoho CRM has a free tier; the other does not. Paid plans start at $29/month for ADP and Free for Zoho CRM.
Does ADP or Zoho CRM run on more platforms?
ADP runs on Web, Ios, Android. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Zoho CRM for free?
Yes. Zoho CRM has a free tier, so you can try it without paying. ADP starts at $29/month.
What is ADP best used for?
ADP is most often used for payroll processing and tax filing, hr administration and employee records, time and attendance tracking, benefits administration. Of those, payroll processing and tax filing and hr administration and employee records are not what Zoho CRM is typically brought in for.
What can ADP do that Zoho CRM cannot?
ADP covers Payroll, Tax services, HR management, Time & attendance. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle QuickBooks.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on ADP

More on Zoho CRM

Keep looking

Other head to heads