Softwr

Software · head to head

Salesforce vs SAP Concur

Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite
SAP Concur logo

SAP Concur

Software

Travel, expense, and invoice management

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually; SAP Concur listed on UK G-Cloud 14 at £0.21 to £9.70 per unit for SAP Concur Travel & Expense Professional Edition, submitted directly by SAP Concur, with the unit and billing period not further defined on the listing
  • They diverge on capability: Salesforce covers Contact management, SAP Concur covers Expense management.

Where they differ

Only the attributes on which Salesforce and SAP Concur actually diverge.

Attributes where Salesforce and SAP Concur differ
AttributeSalesforceSAP Concur
Starting price$25/month$29/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
Founded19991993

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Only in SAP Concur

  • Expense management
  • Travel booking
  • Invoice processing
  • Spend analytics
  • Policy compliance
  • SAP
  • Oracle
  • Workday

What people use each for

The jobs each tool is most often brought in to do.

Salesforce

  • Sales managementnot SAP Concur
  • Customer servicenot SAP Concur
  • Marketing automationnot SAP Concur
  • Lead generationnot SAP Concur
  • Analytics & reportingnot SAP Concur

SAP Concur

  • Enterprise expense managementnot Salesforce
  • Corporate travelnot Salesforce
  • Invoice processingnot Salesforce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

SAP Concur

  • Listed on UK G-Cloud 14 at £0.21 to £9.70 per unit for SAP Concur Travel & Expense Professional Edition, submitted directly by SAP Concur, with the unit and billing period not further defined on the listing

Pricing, plan by plan

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

SAP Concur

$29/month
  • Professional$8/month
    • Expense reporting
    • Receipt capture
    • Approvals
  • Premium$12/month
    • Travel booking
    • Invoice management
    • Analytics

Which should you pick?

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Choose SAP Concur if

  • You need expense management.
  • You work on Web, Ios, Android.
  • You also want travel booking.
SAP Concur review

Questions people ask

Is Salesforce or SAP Concur better?
Neither clearly leads. Salesforce starts at $25/month and SAP Concur at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salesforce or SAP Concur?
Salesforce starts at $25/month and SAP Concur at $29/month.
Does Salesforce or SAP Concur run on more platforms?
Salesforce runs on Web, Ios, Android, Api. SAP Concur runs on Web, Ios, Android.
What is Salesforce best used for?
Salesforce is most often used for sales management, customer service, marketing automation, lead generation. Of those, sales management and customer service are not what SAP Concur is typically brought in for.
What can Salesforce do that SAP Concur cannot?
Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. SAP Concur covers Expense management, Travel booking, Invoice processing, Spend analytics.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Salesforce

More on SAP Concur

Keep looking

Other head to heads