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Software · head to head

Acuity Scheduling vs Treatwell

Acuity Scheduling logo

Acuity Scheduling

Software

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Acuity Scheduling covers Online booking, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Acuity Scheduling and Treatwell actually diverge.

Attributes where Acuity Scheduling and Treatwell differ
AttributeAcuity SchedulingTreatwell
Starting price$16/monthFree
Pricing modelsubscriptiontransaction
Free tierNoYes
PlatformsWebWeb, Ios, Android
Founded20032008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Mobile app
  • Analytics
  • Google
  • Facebook

Both cover

  • Payment processing
  • SSL encryption

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Treatwell
  • HIPAA-compliant scheduling for healthcare practitionersnot Treatwell
  • Multi-location scheduling with multiple staff membersnot Treatwell
  • Membership, package sales, and gift certificate managementnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Acuity Scheduling
  • Free salon calendar, POS and client records for freelancers and small teamsnot Acuity Scheduling
  • Taking online prepaid bookings with daily payoutsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Acuity Scheduling or Treatwell better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Treatwell?
Treatwell has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Treatwell.
Does Acuity Scheduling or Treatwell run on more platforms?
Acuity Scheduling runs on Web. Treatwell runs on Web, Ios, Android.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Treatwell is typically brought in for.
What can Acuity Scheduling do that Treatwell cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Email reminders. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Payment processing, SSL encryption.
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