Softwr

Software · head to head

Shedul vs Zenoti

Shedul logo

Shedul

Software

Free salon scheduling software

From
$14.95/month
Rated
-
Full reviewWebsite
Zenoti logo

Zenoti

Software

Enterprise spa and salon software

From
$200/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shedul hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement; Zenoti zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • They diverge on capability: Shedul covers Appointment scheduling, Zenoti covers Appointment booking.

Where they differ

Only the attributes on which Shedul and Zenoti actually diverge.

Attributes where Shedul and Zenoti differ
AttributeShedulZenoti
Starting price$14.95/month$200/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Api
Founded20152010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shedul

  • Appointment scheduling
  • Online booking
  • Client database
  • Inventory tracking
  • Marketing campaigns
  • Reports & analytics
  • Mobile apps
  • Google Calendar

Only in Zenoti

  • Appointment booking
  • Inventory management
  • Marketing automation
  • Employee management
  • Membership management
  • Gift cards
  • Business intelligence
  • QuickBooks

Both cover

  • Point of sale
  • Stripe
  • PCI DSS
  • GDPR compliant
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Shedul

  • Free salon managementnot Zenoti
  • Appointment schedulingnot Zenoti
  • Payment processingnot Zenoti
  • Client marketingnot Zenoti

Zenoti

  • Running multi location spa, salon and medspa chains on one platformnot Shedul
  • Centralising appointment booking, point of sale and inventory across sitesnot Shedul
  • Managing memberships, packages and customer marketing for large operatorsnot Shedul

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shedul

  • Hidden costs beyond subscription including 20% marketplace commission, payment processing fees (2.19% + 20 cents), SMS fees (5-15 cents each), and $500 card terminal requirement
  • Premium support (phone and live chat) requires additional paid add-on, base plan only includes email support
  • Limited customization and branding options in free tier compared to competitors
  • Complex pricing structure with many add-on fees makes true cost of ownership difficult to calculate upfront
  • Card payment terminal ($500) must be purchased separately for in-person payments instead of supporting third-party terminals

Zenoti

  • Zenoti publishes no prices: the pricing page names plans by business type but gives no rate, no per location fee and no minimum, and routes every enquiry to a quote or demo
  • Multi location pricing is described as customised to the customer's footprint, so two buyers of the same size are not guaranteed the same rate
  • Communication costs such as messaging are billed on consumption on top of the plan
  • Functionality is extended through paid add ons rather than being included in a single plan

Pricing, plan by plan

Shedul

$14.95/month
  • Independent$19.95/month
    • Single calendar
    • Single login
    • Appointment scheduling
  • Team$14.95/month per team member
    • Multiple calendars
    • Multiple team logins
    • All Independent features

Zenoti

$200/month
  • Essential$200/month
    • Appointment booking
    • Client management
    • POS
  • Professional$350/month
    • Everything in Essential
    • Marketing automation
    • Inventory management
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Custom integrations

Which should you pick?

Choose Shedul if

  • You need appointment scheduling.
  • You work on Web, iOS, Android.
  • You also want online booking.
Shedul review

Choose Zenoti if

  • You need appointment booking.
  • You work on Web, Ios, Android, Api.
  • You also want inventory management.
Zenoti review

Questions people ask

Is Shedul or Zenoti better?
Neither clearly leads. Shedul starts at $14.95/month and Zenoti at $200/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shedul or Zenoti?
Shedul starts at $14.95/month and Zenoti at $200/month.
Does Shedul or Zenoti run on more platforms?
Shedul runs on Web, iOS, Android. Zenoti runs on Web, Ios, Android, Api.
What is Shedul best used for?
Shedul is most often used for free salon management, appointment scheduling, payment processing, client marketing. Of those, free salon management and appointment scheduling are not what Zenoti is typically brought in for.
What can Shedul do that Zenoti cannot?
Shedul covers Appointment scheduling, Online booking, Client database, Inventory tracking. Zenoti covers Appointment booking, Inventory management, Marketing automation, Employee management. Both handle Point of sale, Stripe, PCI DSS, GDPR compliant.

Answered from the vendors’ own pages

Shedul: Is Shedul/Fresha free to use?

No. Shedul, now rebranded as Fresha, charges $19.95 USD per month for the Independent plan (one person) and $14.95 per month per team member for the Team plan. However, there are additional costs beyond the base subscription including 20% commission on marketplace bookings, payment processing fees of 2.19% + 20 cents per transaction, SMS messaging fees of 5 to 15 cents per message, and a $500 card payment terminal if processing in-person payments.

Source
Shedul: What features are included in Shedul/Fresha?

Shedul/Fresha includes appointment scheduling, client management with history and preferences, automated appointment reminders, online booking through website or Facebook, point-of-sale (POS) system, inventory and product management, client loyalty programs, and basic reporting and analytics. All features are available on all paid plans without additional feature-based tiers.

Source
Shedul: What are the hidden costs beyond the subscription price?

Shedul/Fresha charges 20% commission on new client bookings through the Fresha marketplace, 2.19% plus 20 cents for card payment processing, SMS messaging at 5 to 15 cents per message, and requires a $500 card payment terminal for in-person credit card processing. According to industry analysis, true annual costs run approximately 70% higher than the published subscription price.

Source
Shedul: Does Shedul/Fresha work on mobile devices?

Yes, Shedul/Fresha is available as a web platform and has native mobile apps for iOS and Android. Clients can book appointments through the mobile apps, and staff can manage appointments from their phones.

Source
Shedul: What support options are available?

Free and Team plans include email support only. Live chat and phone support (24/7) are only available with an optional premium add-on that costs extra per month. The Fresha Plus premium support is required to access phone and chat support.

Source
Shedul: Can I export my salon data from Shedul/Fresha?

While Shedul/Fresha provides reporting and analytics features, the platform does not clearly document export options for bulk data transfer. Users should contact support to determine data export capabilities and formats.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Shedul

More on Zenoti

Keep looking

Other head to heads