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Scheduling & Booking · head to head

Acuity Scheduling vs Kitomba

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Kitomba logo

Kitomba

Beauty & Salon

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • They diverge on capability: Acuity Scheduling covers Appointment types, Kitomba covers Appointment booking.

Where they differ

Only the attributes on which Acuity Scheduling and Kitomba actually diverge.

Attributes where Acuity Scheduling and Kitomba differ
AttributeAcuity SchedulingKitomba
Starting price$16/month79/month
PlatformsWebWeb, Ios, Android
CategoryScheduling & BookingBeauty & Salon
Founded20032001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection
  • Squarespace

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Xero

Both cover

  • Online booking
  • Google Calendar
  • PCI DSS
  • SSL encryption

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Kitomba
  • HIPAA-compliant scheduling for healthcare practitionersnot Kitomba
  • Multi-location scheduling with multiple staff membersnot Kitomba
  • Membership, package sales, and gift certificate managementnot Kitomba

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Acuity Scheduling
  • Salon point of sale and stock managementnot Acuity Scheduling
  • Client marketing and reporting for hair and beauty businessesnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Which should you pick?

Choose Acuity Scheduling if

  • You need appointment types.
  • You also want calendar sync.
Acuity Scheduling review

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Questions people ask

Is Acuity Scheduling or Kitomba better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Kitomba at 79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Kitomba?
Acuity Scheduling starts at $16/month and Kitomba at 79/month.
Does Acuity Scheduling or Kitomba run on more platforms?
Acuity Scheduling runs on Web. Kitomba runs on Web, Ios, Android.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Kitomba is typically brought in for.
What can Acuity Scheduling do that Kitomba cannot?
Acuity Scheduling covers Appointment types, Calendar sync, Payment processing, Email reminders. Kitomba covers Appointment booking, Point of sale, Stock management, Client management. Both handle Online booking, Google Calendar, PCI DSS, SSL encryption.
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