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Scheduling · head to head

Acuity Scheduling vs Avoma

Acuity Scheduling logo

Acuity Scheduling

Scheduling

Scheduling made simple

From
Free
Rated
-
Full reviewWebsite
Avoma logo

Avoma

Sales Enablement

Meeting assistant, scheduler and conversation intelligence sold as separate priced layers

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Acuity Scheduling has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Avoma conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.
  • They diverge on capability: Acuity Scheduling covers Online booking, Avoma covers AI meeting assistant.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Acuity Scheduling and Avoma actually diverge.

Attributes where Acuity Scheduling and Avoma differ
AttributeAcuity SchedulingAvoma
Starting priceFree$19/month
Pricing modelsubscriptionPer user per month
Free tierYesNo
PlatformsWebWeb, iOS, Android, Chrome extension
CategorySchedulingSales Enablement
Founded2003Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Avoma

  • AI meeting assistant
  • Custom note templates
  • Scheduling
  • CRM sync
  • Conversation intelligence
  • Revenue intelligence
  • Ask Avoma
  • Lead router

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Avoma
  • HIPAA-compliant scheduling for healthcare practitionersnot Avoma
  • Multi-location scheduling with multiple staff membersnot Avoma
  • Membership, package sales, and gift certificate managementnot Avoma

Avoma

  • A ten-person sales team that wants CRM-ready call notes and booking links without buying a note-taker and a scheduler separatelynot Acuity Scheduling
  • A customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing contextnot Acuity Scheduling
  • A founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contractnot Acuity Scheduling
  • A team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seatsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Avoma

  • Conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.
  • Seat ceilings are baked into tiers, with Startup capped at 25 seats and Organization at 100, so growth forces a plan change for headcount reasons alone rather than feature reasons.
  • Conversation intelligence on the Organization tier is explicitly limited, meaning teams discover which parts are missing after they have committed to an annual contract.
  • Deal and forecast analytics are considerably shallower than dedicated revenue intelligence platforms, so an organisation that grows into serious pipeline inspection will replace the add-on rather than expand it.
  • Summary quality depends on the note template being maintained, and teams that never configure templates get generic recaps that nobody reads, which quietly turns the subscription into an expensive transcript archive.

Pricing, plan by plan

Acuity Scheduling

Free
  • Starter$20/month
    • 1 calendar
    • Payment processing (Stripe, Square, PayPal, Venmo)
    • Email reminders
  • Standard$34/month
    • Up to 6 calendars
    • Starter features
    • Text message reminders
  • Premium$61/month
    • Up to 36 calendars
    • Standard features
    • HIPAA BAA compliance

Avoma

$19/month
  • Startup$19/month
    • Up to 25 paid seats
    • Unlimited AI meeting assistant
    • Automatic recording and transcription
  • Organization$24/month
    • Up to 100 paid seats
    • Everything in Startup
    • Custom AI topics and templates
  • Enterprise$39/month
    • Minimum 10 paid seats
    • Everything in Organization
    • Org-wide Ask Avoma
  • Conversation Intelligence add-on$29/month
    • Per seat, on top of a base plan
    • Talk ratios and topic tracking
    • Keyword alerts and coaching

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You want to start without paying.
  • You also want appointment types.
Acuity Scheduling review

Choose Avoma if

  • You need ai meeting assistant.
  • You work on Web, iOS, Android, Chrome extension.
  • You also want custom note templates.
Avoma review

Questions people ask

Is Acuity Scheduling or Avoma better?
Neither clearly leads. Acuity Scheduling starts at Free and Avoma at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Avoma?
Acuity Scheduling has a free tier; the other does not. Paid plans start at Free for Acuity Scheduling and $19/month for Avoma.
Does Acuity Scheduling or Avoma run on more platforms?
Acuity Scheduling runs on Web. Avoma runs on Web, iOS, Android, Chrome extension.
Can I use Acuity Scheduling for free?
Yes. Acuity Scheduling has a free tier, so you can try it without paying. Avoma starts at $19/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Avoma is typically brought in for.
What can Acuity Scheduling do that Avoma cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Avoma covers AI meeting assistant, Custom note templates, Scheduling, CRM sync.

Answered from the vendors’ own pages

Acuity Scheduling: How much does Acuity Scheduling cost?

Starter is $20/month (monthly) or $16/month (annual, 20% savings). Standard is $34/month (monthly) or $27/month (annual). Premium is $61/month (monthly) or $49/month (annual). All include a 7-day free trial with no credit card required. Annual billing is prorated based on signup date.

Source
Avoma: Is 19 US dollars the real price?

Only for the base meeting assistant on annual billing. Adding Conversation Intelligence takes it to 53 per user per month, and Revenue Intelligence takes it to 82.

Acuity Scheduling: How many calendars and staff can I manage per Acuity tier?

Starter supports 1 calendar. Standard supports up to 6 calendars. Premium supports up to 36 calendars. Text message reminders require Standard or higher. Multiple staff/location timezones are only available on Premium.

Source
Avoma: Do I pay for people who only watch recordings?

No. Viewers and collaborators are free. Paid seats are only required for users whose own meetings are recorded.

Acuity Scheduling: Does Acuity Scheduling offer HIPAA compliance?

HIPAA Business Associate Agreement (BAA) compliance is only available on the Premium plan ($49-61/month). Premium also includes the ability to hide Acuity branding.

Source
Avoma: Does it replace my scheduling tool?

For most teams, yes. Group and round-robin booking arrive on the Organization tier; Startup includes 1:1 links only.

Avoma: Is it a Gong replacement?

Not at the enterprise end. Avoma covers the common conversation intelligence use cases at a fraction of the price but does not match Gong on deal analytics or coaching depth.

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