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Software · head to head

8x8 Contact Center vs Thunder Client

8x8 Contact Center logo

8x8 Contact Center

Software

Integrated cloud communications and contact center

From
$85/month
Rated
-
Full reviewWebsite
Thunder Client logo

Thunder Client

Software

Lightweight REST API client built as VSCode extension

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Thunder Client has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Thunder Client paid plans are billed annually only: Starter is $3 per user per month and capped at a maximum of 10 seats, Business is $7 per user per month with 500 monthly collection runs per user, and Enterprise is $16 per user per month for unlimited runs
  • They diverge on capability: 8x8 Contact Center covers Voice, Thunder Client covers REST Client.

Where they differ

Only the attributes on which 8x8 Contact Center and Thunder Client actually diverge.

Attributes where 8x8 Contact Center and Thunder Client differ
Attribute8x8 Contact CenterThunder Client
Starting price$85/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Desktop, Ios, AndroidVSCode extension, Web
Founded19872021

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Thunder Client

  • REST Client
  • Environment variables
  • Response testing
  • VSCode
  • GitHub
  • Webhook support
  • VSCode extension support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Thunder Client
  • Contact centernot Thunder Client
  • Remote worknot Thunder Client
  • Customer supportnot Thunder Client

Thunder Client

  • API Developmentnot 8x8 Contact Center
  • API Gatewaynot 8x8 Contact Center
  • API Testingnot 8x8 Contact Center
  • API Documentationnot 8x8 Contact Center
  • Microservicesnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Thunder Client

  • Paid plans are billed annually only: Starter is $3 per user per month and capped at a maximum of 10 seats, Business is $7 per user per month with 500 monthly collection runs per user, and Enterprise is $16 per user per month for unlimited runs

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Thunder Client

Free
  • FreeFree
    • REST client
    • Collection management
    • Local testing
  • Pro$8/monthly
    • Cloud sync
    • Team collaboration
    • Advanced features

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Thunder Client if

  • You need rest client.
  • You want to start without paying.
  • You work on VSCode extension, Web.
  • You also want environment variables.
Thunder Client review

Questions people ask

Is 8x8 Contact Center or Thunder Client better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Thunder Client at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Thunder Client?
Thunder Client has a free tier; the other does not. Paid plans start at $85/month for 8x8 Contact Center and Free for Thunder Client.
Does 8x8 Contact Center or Thunder Client run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Thunder Client runs on VSCode extension, Web.
Can I use Thunder Client for free?
Yes. Thunder Client has a free tier, so you can try it without paying. 8x8 Contact Center starts at $85/month.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Thunder Client is typically brought in for.
What can 8x8 Contact Center do that Thunder Client cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Thunder Client covers REST Client, Environment variables, Response testing, VSCode. Both handle Web support.
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