Softwr
Wisely logo

Wisely

Guest intelligence and CRM for restaurants

As of 30 August 2026, Wisely starts at $200/month. Wisely is a guest intelligence platform that helps restaurants understand their customers through data. Softwr lists it under Restaurants. Wisely is made by Wisely Inc., launched in 2013, available on Web, iOS, Android.

Overview

What Wisely does

Wisely is a guest intelligence platform that helps restaurants understand their customers through data. It combines CRM, waitlist, reservations, and feedback into one platform. Wisely enables personalized experiences and targeted marketing based on guest behavior and preferences.

What people use it for

  • Restaurant customer intelligence and loyalty marketing

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Wisely.

  • Wisely is now part of Olo, per the vendor: "Wisely is now part of Olo", and its pricing page redirects to Olo sales contact form rather than showing prices

Cross-shopped

What people choose instead of Wisely

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Wisely costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

$200 /mo

  • CRM
  • Waitlist
  • Basic features

Enterprise

Free

  • Custom pricing
  • Full features

Capabilities

Features

  • Guest CRM

  • Waitlist

  • Reservations

  • Feedback

  • Marketing

  • Analytics

  • Toast

    Integration with Toast

  • Square

    Integration with Square

  • Olo

    Integration with Olo

  • POS systems

    Integration with POS systems

  • Web support

    Available on web

  • Ios support

    Available on ios

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Wisely compliant with data privacy regulations?

Yes. Wisely is GDPR and CCPA compliant as a Data Processor. Clients own their data, and the platform includes features to manage all Data Subject rights within Wisely.

Source
What security certifications does Wisely have?

Wisely is SOC 2 compliant and completes regular internal and external security audits. The infrastructure maintains a 99.9% uptime SLA with data classifications aligned to NIST and ISO standards.

Source
Which POS and ordering systems integrate with Wisely?

Wisely integrates with major systems including Toast, Micros, Olo, Oracle, Shopify, and hundreds of other point solutions to aggregate customer data across all channels.

Source
Do I need to be enrolled in a loyalty program to have my data tracked?

No. Wisely provides visibility into 100% of customers, not just loyalty members, enabling brands to understand behaviors and customer lifetime value across their entire guest base.

Source

Behind it

Who makes Wisely

Company
Wisely Inc.
Based in
Ann Arbor, Michigan
Share

Keep looking

Where to go from Wisely

Best Restaurants software for

Compare Wisely with

Other Restaurants software

  • All-in-one restaurant management platform

    8 researched notes
  • Point of sale system that grows with your business

    From $29/mo7 researched notes
  • Guest experience and retention platform

    5 researched notes
  • Restaurant reservation and management platform

    From $39/mo8 researched notes
  • Food delivery marketplace for restaurants

    From $15/order9 researched notes
  • All-in-one POS built for restaurants

    From $69/mo11 researched notes
  • Indian food delivery and restaurant discovery app, now operating under parent brand Eternal

    Free plan10 researched notes
  • Operations execution platform

    From $69/mo7 researched notes
  • Restaurant management platform with insights

    From $59/mo13 researched notes
  • Restaurant technology platform

    From $179/mo14 researched notes
  • Restaurant team management made easy

    Free plan9 researched notes
  • F&B management for multi-unit operations

    Pricing on request12 researched notes
  • Restaurant websites and marketing platform

    From $99/mo7 researched notes
  • Premium restaurant delivery service

    From $20/order8 researched notes
  • Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

    Pricing on request11 researched notes

Softwr does not host reviews and shows no star rating for Wisely, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

More on Wisely

Best Restaurants software alternatives

Indian food delivery marketplace with Instamart quick commerce grocery built in

Free to download; delivery and platform fees per order, optional paid membership

Indian food delivery and restaurant discovery app, now operating under parent brand Eternal

Free to download; delivery and platform fees per order, optional paid membership

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

Free to download; delivery and service fees per order, set by restaurant and market

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

Free to download; delivery and service fees per order, optional subscription for reduced fees

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

quote

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

quote

Delivery order consolidation and menu management across marketplaces, owned by CloudKitchens

quote

Back of house inventory, invoice processing and costing built first for beverage led venues

quote

Compare Wisely with alternatives