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Koa Health

Employer and health plan digital mental health, acquired by PsychPlus in June 2026

As of 1 September 2026, Koa Health's pricing is not published; the vendor quotes on request. Koa Health delivers stepped mental health care through an app plus human clinicians, sold to employers, health plans and health systems. Softwr lists it under Healthcare. Koa Health is made by Koa Health (PsychPlus), available on Web, iOS, Android.

Overview

What Koa Health does

Koa Health is a digital mental health company that grew out of Telefonica Alpha in Barcelona and now operates across Europe and the United States. Its model is stepped care: members are triaged and routed to the least intensive effective option, from self guided digital modules through to coaching and then to licensed therapists and psychiatric care. It is sold to employers, health plans and health systems rather than direct to consumers, and it has historically emphasised evidence based content and clinical governance over engagement gimmicks. The ownership change is the fact a buyer needs. On 23 June 2026 the Houston psychiatry practice PsychPlus acquired Koa Health, with Koa founder Oliver Harrison joining PsychPlus leadership as president. The combined organisation is presented as serving members across the United States, Europe, Australia and Asia Pacific. That transaction changes the character of the vendor from a European digital health company to the technology arm of an American psychiatry provider group, which is relevant to anyone evaluating clinical direction, data residency in Europe, or the durability of European product investment. Buyers are benefits teams and health plans looking for something between a low cost wellbeing app and a full clinical network. The trade off is that stepped care only saves money if the triage is accurate and members accept the step they are assigned. Members who believe they need a therapist and are routed to a self guided module frequently disengage entirely, and that disengagement does not show up in a utilisation report as a failure.

What people use it for

  • An employer that wants something between a meditation app and a full clinical benefit, with triage deciding which members need a clinician
  • A European health plan needing a digital mental health offering with clinical governance and local language delivery
  • A health system wanting to absorb low acuity behavioural health demand before it reaches scarce psychiatry appointments
  • A multinational standardising a stepped care pathway across several European markets under one contract

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Koa Health.

  • PsychPlus acquired Koa Health in June 2026, so buyers are now contracting with the technology arm of an American psychiatry provider group rather than a European digital health company, and roadmap, data residency and European product investment should all be re-examined before renewal.
  • Stepped care only produces savings when triage is accurate, and members routed to a self guided module when they believe they need a therapist commonly disengage entirely, which a utilisation report records as low engagement rather than as a triage failure.
  • Pricing is per employee or per member per month across the eligible population, so an employer with modest engagement pays for everyone in order to serve a minority.
  • Clinician availability and language coverage differ substantially by country, so a multinational contract that reads as one global standard delivers a materially different experience in secondary markets.
  • Koa competes against much larger and better funded benefits vendors in the United States, and the acquisition does not change the fact that its brand recognition with American benefits consultants is low, which affects broker driven shortlists.

Cross-shopped

What people choose instead of Koa Health

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Koa Health logo
    Koa Health
    vs
    Lyra Health logo
    Lyra Health

    Lyra Health: Lyra Health has a deeper curated therapist network and much stronger recognition with American benefits consultants

  • Koa Health logo
    Koa Health
    vs
    SilverCloud by Amwell logo
    SilverCloud by Amwell

    SilverCloud by Amwell: SilverCloud by Amwell has a larger published clinical evidence base for guided digital cognitive behavioural therapy

  • Koa Health logo
    Koa Health
    vs
    Headspace logo
    Headspace

    Headspace: Headspace is a fraction of the cost where the requirement is preventative wellbeing rather than clinical care

Pricing

What Koa Health costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Koa Health

On request

  • Per employee per month or per member per month, quoted not published
  • Rate depends on which steps of the care ladder are included
  • Clinical tier access priced separately from digital content access
  • Country mix affects the rate for multinational employers
  • No published rate card

Capabilities

Features

  • Stepped care triage

    Assessment that routes members to self guided content, coaching or licensed clinical care based on need

  • Self guided digital modules

    Structured evidence based content for anxiety, low mood, sleep and stress

  • Coaching tier

    Human coaching for members above self guided need but below clinical threshold

  • Licensed clinical care

    Access to therapists and, through the PsychPlus relationship, psychiatric care

  • Employer and plan reporting

    Aggregate utilisation and outcome reporting without individual clinical detail

  • Multi country delivery

    Operations across Europe and the United States, with language and clinician availability varying by market

  • Clinical governance

    Content and pathways built with clinical oversight rather than assembled from generic wellbeing material

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Koa Health still operating?

Yes. PsychPlus acquired it in June 2026 and the brand and platform continue. It is not a shutdown, but the ownership and clinical direction have changed.

Who buys Koa Health?

Employers, health plans and health systems. It is not sold direct to individuals.

How is it priced?

Per employee or per member per month, quoted rather than published, with the rate depending on which steps of the care ladder are in scope.

Does it provide access to psychiatrists?

Clinical access is included in the higher tiers, and the PsychPlus acquisition adds psychiatry provider capacity in the United States. Confirm what your specific contract covers.

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Softwr does not host reviews and shows no star rating for Koa Health, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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