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Mouseflow

Session replay and heatmaps

As of 30 August 2026, Mouseflow is free to use. Mouseflow is a behavior analytics tool that provides session replay, heatmaps, funnels, and form analytics to help understand how visitors interact with your we. Softwr lists it under Research. Mouseflow is launched in 2009, available on Web.

Overview

What Mouseflow does

Mouseflow is a behavior analytics tool that provides session replay, heatmaps, funnels, and form analytics to help understand how visitors interact with your website.

What people use it for

  • Session replay to watch how visitors use a page
  • Click, scroll and geographic heatmaps
  • Conversion funnel and form analytics
  • Friction detection on problem pages
  • On-site feedback surveys

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Mouseflow.

  • The free plan is 500 sessions a month, one website and one month of data retention
  • Data retention is tiered, from 1 month on free to 12 months on Premium at $319 a month
  • Essential at $25 a month covers a single website project
  • SSO, custom privacy settings and priority support are on the higher tiers only
  • The 14 day money-back guarantee applies to annual subscriptions and excludes Enterprise

Cross-shopped

What people choose instead of Mouseflow

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Mouseflow costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • 500 monthly sessions
  • 1 website project
  • 1 conversion funnel
  • 1 month data retention
  • Unlimited users

Essential

$25 /mo

  • 5,000 monthly sessions
  • 1 website project
  • 1 conversion funnel
  • 3 months data retention
  • Unlimited users

Advanced

$109 /mo

  • 25,000 monthly sessions
  • 2 website projects
  • 5 conversion funnels
  • 6 months data retention
  • Unlimited users

Premium

$319 /mo

  • 100,000 monthly sessions
  • 5 website projects
  • 10 conversion funnels
  • 12 months data retention
  • Unlimited users

Capabilities

Features

  • Session Replay

  • 6 Types of Heatmaps

  • Funnels

  • Form Analytics

  • User Feedback

  • Google Analytics

    Integration with Google Analytics

  • Segment

    Integration with Segment

  • HubSpot

    Integration with HubSpot

  • Salesforce

    Integration with Salesforce

  • Zendesk

    Integration with Zendesk

  • Intercom

    Integration with Intercom

  • Web support

    Available on web

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is there a free version of Mouseflow?

Yes, Mouseflow offers a free plan with up to 500 monthly sessions, 1 website project, and 1-month data retention.

Source
What is the most popular Mouseflow plan?

The Advanced plan at $109/month is marked as most popular, offering 25,000 monthly sessions and 6 months of data retention.

Source
Does Mouseflow offer annual billing discounts?

Yes, Mouseflow offers up to 35% savings when billed annually instead of monthly, and provides a 14-day money-back guarantee.

Source

Behind it

Who makes Mouseflow

Company
Mouseflow
Based in
Copenhagen, Denmark
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Where to go from Mouseflow

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Softwr does not host reviews and shows no star rating for Mouseflow, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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