Automotive · pricing
IDENTIFIX pricing
IDENTIFIX publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- $99/month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Not on record
IDENTIFIX plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Direct-Hit | $99/month | 5 | Entry tier |
| Direct-Hit Pro | $159/month | 5 | +$60/month, 5 more features |
| Shop Plus | $249/month | 5 | +$90/month, 5 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Direct-Hit
$99/monthThe entry tier. It covers confirmed fixes, oem information, wiring diagrams, tsbs, component tests.
Direct-Hit Pro
$159/monthOver Direct-Hit, this tier adds:
- Everything in Direct-Hit
- Hotline calls
- Expert assistance
- Priority support
- Training resources
Shop Plus
$249/monthOver Direct-Hit Pro, this tier adds:
- Everything in Pro
- Multiple users
- Shop management
- Analytics
- Team training
What the product covers
The full IDENTIFIX feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Direct-Hit database
- Confirmed fixes
- OEM repair info
- Wiring diagrams
- TSB access
- Component locators
- Hotline support
- Training videos
Integrations
- Shop management
- Parts ordering
- Scan tools
- Estimating software
- DVI tools
- Labor guides
- VIN decoders
- Customer messaging
Security
- Secure login
- Data encryption
- Account protection
Deployment
- Cloud deployment
Platform
- Web support
- Desktop support
- Mobile support
Localization
- English language support
- Spanish language support
People bring IDENTIFIX in for automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles. If that is not the job you are buying for, the alternatives to IDENTIFIX are worth a look before you commit to a tier.
How that compares in Automotive
Across the 7 automotive tools in this directory that publish a starting price, the median entry point is $199/month. IDENTIFIX starts at $99/month, which puts it below the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| IDENTIFIX (this page) | $99/month | subscription | - | |
| AutoVitals | $199/month | subscription | - | vs IDENTIFIX |
| AutoFluent | $109/month | - | - | vs IDENTIFIX |
| Audatex | On request | quote | - | vs IDENTIFIX |
| AutoCheck | $19.99/month | subscription | - | vs IDENTIFIX |
| AutoiPacket | $1500/month | subscription | - | vs IDENTIFIX |
| AllData | $179/month | subscription | - | vs IDENTIFIX |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the IDENTIFIX badges page.
Before you pay for IDENTIFIX
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between $99/month and $249/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare IDENTIFIX against the tools that do have one before committing.
IDENTIFIX runs on web, desktop, mobile, and is published by IDENTIFIX (Solera) of Minneapolis, MN. The full record is on the IDENTIFIX review, and the rest of the category is under best automotive tools.
IDENTIFIX pricing questions
- How much does IDENTIFIX cost?
- IDENTIFIX publishes 3 tiers, from $99/month for Direct-Hit up to $249/month for Shop Plus. The cheapest paid tier is $99/month.
- Does IDENTIFIX have a free plan?
- Not on the record we hold: IDENTIFIX is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Direct-Hit and Direct-Hit Pro on IDENTIFIX?
- Direct-Hit Pro costs $159/month against $99/month, and adds everything in direct-hit, hotline calls, expert assistance, priority support.
- Is the Shop Plus plan on IDENTIFIX worth it?
- That depends entirely on whether you need what it adds, which on the published record is everything in pro, multiple users, shop management, analytics. It costs $249/month against $99/month for Direct-Hit. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is IDENTIFIX expensive for a automotive tool?
- It starts below the middle of its category. Across the 7 automotive tools in this directory that publish a starting price, the median entry point is $199/month; IDENTIFIX starts at $99/month.
- What am I actually paying for with IDENTIFIX?
- The record lists 25 features across 6 areas: core, integrations, security, deployment, platform, localization. In practice it is brought in for automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles.
- Does IDENTIFIX charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these IDENTIFIX prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare IDENTIFIX against before paying?
- The closest automotive tools in this directory are AutoVitals, AutoFluent, Audatex, AutoCheck. Each has a side-by-side comparison with IDENTIFIX covering price, platforms and features.