Entrust Identity as a Servicevs
Okta
Okta: Okta for a broader application catalogue and stronger general purpose workforce identity
Entrust Identity as a Service
Workforce and customer authentication from a certificate authority
As of 1 September 2026, Entrust Identity as a Service starts at $2/month. A cloud identity and multi-factor authentication service from Entrust, whose real differentiator is that the same company runs a public certificate authority and issues physical credentials. Softwr lists it under Cybersecurity. Entrust Identity as a Service is made by Entrust Corporation, available on Web, iOS, Android, Windows.
Overview
What Entrust Identity as a Service does
Entrust Identity as a Service provides single sign-on, multi-factor authentication, passwordless login, adaptive risk-based access and credential lifecycle management for workforce and consumer identities. It sits alongside Entrust Identity Enterprise, the on premises equivalent, and connects to Entrust's certificate services and physical credential issuance business. The distinguishing capability is breadth of authenticator support tied to PKI. Entrust supports a longer list of authenticator types than most competitors, including smart cards, physical and virtual tokens, grid cards and derived PIV credentials, and it can issue and manage the certificates behind them. Government agencies, defence contractors and banks with existing smart card estates find that mainstream cloud identity vendors handle these awkwardly or not at all, and that is the shortlist-deciding fact here. Buyers are government, financial services and regulated enterprises, often ones already buying Entrust certificates or card printers. The trade-off is that as a general purpose identity platform it is behind the specialists on developer experience, application integration catalogue and lifecycle governance, so an organisation without the PKI requirement is usually better served elsewhere. Published pricing starts around two US dollars per user per month for the standard workforce bundle, with higher tiers quoted.
What people use it for
- A government agency needing derived mobile credentials from an existing PIV smart card estate
- A bank that must support hardware tokens for corporate treasury users alongside push authentication for staff
- An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendor
- A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Entrust Identity as a Service.
- The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
- Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
- Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
- There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
- Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.
Cross-shopped
What people choose instead of Entrust Identity as a Service
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- Entrust Identity as a ServicevsCisco Duo
Cisco Duo: Cisco Duo if the requirement is straightforward MFA and device trust at lower operational overhead
- Entrust Identity as a ServicevsJumpCloud
JumpCloud: JumpCloud for smaller organisations wanting directory, MFA and device management in one subscription
Pricing
What Entrust Identity as a Service costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Workforce Standard
$2 /mo
- Multi-factor authentication
- Single sign-on
- Directory integration
- Annual billing per user
Higher tiers
On request
- Adaptive risk-based authentication
- Certificate and smart card credential management
- Derived PIV credentials
- Priced by quote based on authenticator mix
Capabilities
Features
Multi-factor authentication
A wide authenticator set including smart cards, tokens, push, OTP and grid cards
Single sign-on
SAML and OpenID Connect federation to cloud and on premises applications
Adaptive authentication
Risk scoring on location, device and behaviour to trigger step-up
Passwordless login
FIDO2 and certificate-based authentication without passwords
Credential lifecycle
Issuance and revocation of certificates and physical credentials
Derived PIV credentials
Mobile credentials derived from government issued smart cards
Directory integration
Synchronisation with Active Directory and LDAP sources
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is MFA included or extra?
Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.
Does it do identity governance?
No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.
Why choose this over Okta or Entra ID?
Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.
Keep looking
Where to go from Entrust Identity as a Service
- Entrust Identity as a Service alternativesEvery product people weigh against it
- Entrust Identity as a Service pricingPlans, floors and what the tiers exclude
- Entrust Identity as a Service badgesWhich rules it meets, and the figure behind each
- All Cybersecurity softwareThe full category
- Best Cybersecurity softwareThe shortlist, and how it was cut
Best Cybersecurity software for
Compare Entrust Identity as a Service with
- Cisco Duo
- JumpCloud
- Ping Identity
- Frontegg
- Authelia
- Beyond Identity
- Transmit Security
- Akeyless
- authentik
- Logto
- Speakeasy
- Authy
- ExpressVPN
- Falco
- Fenergo
- Google Authenticator
- Grype
- Hanwha Vision
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Softwr does not host reviews and shows no star rating for Entrust Identity as a Service, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Entrust Identity as a Service
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Every tier, and where the cost actually lands
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