ClassPassvs
Mindbody
Mindbody: Business management software for fitness studios and wellness providers that also serves as a booking platform
Overview
What ClassPass does
ClassPass provides access to thousands of fitness studios, gyms, and wellness services worldwide through a credit-based membership system. Members can book classes ranging from yoga and cycling to boxing, pilates, and spa services across multiple venues.
What people use it for
- Workout tracking
- Nutrition management
- Health monitoring
- Fitness coaching
- Wellness improvement
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about ClassPass.
- Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
- Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
- Poor customer service with limited phone support and unhelpful AI chatbots
- Premium credits pricing means high-demand classes cost significantly more
- Expensive compared to direct membership at a single preferred studio
Cross-shopped
What people choose instead of ClassPass
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- ClassPassvsPeloton
Peloton: Home fitness equipment with on-demand and live classes, similar to ClassPass gym variety but focused on cardio
- ClassPassvsMirror
Mirror: Interactive home fitness display with live and on-demand classes in multiple categories
Pricing
What ClassPass costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Entry Plan
$19 /mo
- 8 credits per month
Mid-tier
$99 /mo
- 80 credits per month
Premium
$249 /mo
- 125 credits per month
Capabilities
Features
Multi-studio access
Multi-studio access capability
Credit-based booking
Credit-based booking capability
Wellness services
Wellness services capability
Live classes
Live classes capability
Gym day passes
Gym day passes capability
Apple Health
Integration with Apple Health
Google Calendar
Integration with Google Calendar
Ios support
Available on ios
Android support
Available on android
Web support
Available on web
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How does ClassPass credit pricing work?
ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.
SourceAre there cancellation fees?
Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.
SourceHow many partner studios does ClassPass have?
As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.
SourceBehind it
Who makes ClassPass
- Company
- ClassPass Inc.
- Based in
- New York, NY
- Founders
- Payal Kadakia, Sanjiv Sanghavi
Timeline
ClassPass over time
- Milestone2025-06-01
Mindbody, ClassPass, and Booker unify under parent company Playlist
Source
Keep looking
Where to go from ClassPass
- ClassPass alternativesEvery product people weigh against it
- ClassPass pricingPlans, floors and what the tiers exclude
- All Sports Recreation softwareThe full category
- Best Sports Recreation softwareThe shortlist, and how it was cut
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Softwr does not host reviews and shows no star rating for ClassPass, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on ClassPass
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Every tier, and where the cost actually lands
Compare ClassPass
Put it head to head with anything we hold
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