Field Service · head to head
Percepto vs Zuper
Percepto
Field Service
Drone-in-a-box inspection with the AIM software that runs the missions and reads the results
- From
- On request
- Rated
- -
Zuper
Field Service
Field service management with an API-first architecture and heavy integration surface
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Percepto aIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
- They diverge on capability: Percepto covers Drone-in-a-box base station, Zuper covers Work order management.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Percepto and Zuper actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Percepto
- Drone-in-a-box base station
- Autonomous scheduled missions
- AIM mission management
- Optical gas imaging payload
- Thermal and visual inspection
- Change detection
- Alarm-triggered response
- Georeferenced asset history
Only in Zuper
- Work order management
- Intelligent dispatch
- Technician mobile
- Inventory
- Job costing
- Open API and webhooks
- AI agents
- Customer portal
What people use each for
The jobs each tool is most often brought in to do.
Percepto
- A refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flightsnot Zuper
- A remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveysnot Zuper
- A utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable recordnot Zuper
- A port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morningnot Zuper
Zuper
- A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not Percepto
- A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not Percepto
- A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not Percepto
- A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not Percepto
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Percepto
- AIM is built for Percepto aircraft and base stations, so buying the software is buying the fleet, and a site that already owns DJI or other drones cannot bring them into it.
- Everything depends on beyond-visual-line-of-sight regulatory approval, which is strong in the United States and patchy elsewhere, so a European or Asian site may face a materially different operating envelope for the same money.
- Pricing is a per-site annual programme covering hardware, software and support, with no published rates, so comparing it against hiring an inspection contractor requires a full proposal.
- The base station is fixed infrastructure requiring power, connectivity and a site survey, which means a linear asset such as a pipeline needs several installations rather than one system.
- Weather, wind limits and airspace restrictions still ground flights, so the inspection schedule an operator plans around is a best case, and manual fallback procedures still have to exist.
Zuper
- Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
- At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
- The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
- Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
- It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.
Pricing, plan by plan
Percepto
On request- Percepto AIM programme$undefined/year
- Base station and aircraft
- AIM software subscription
- Site survey, installation and regulatory support
Zuper
On request- Starter$undefined/month
- Core work orders, scheduling and mobile app
- Standard integrations
- Priced per user on application
- Growth$undefined/month
- Adds inventory, job costing and advanced workflows
- Quoted on application
- Enterprise$undefined/month
- Custom workflows, API access at scale and dedicated support
- Quoted on application, typically with an annual commitment
Which should you pick?
Choose Percepto if
- You need drone-in-a-box base station.
- You also want autonomous scheduled missions.
Choose Zuper if
- You need work order management.
- You work on Web, iOS, Android.
- You also want intelligent dispatch.
Questions people ask
- Is Percepto or Zuper better?
- Neither clearly leads. Percepto starts at On request and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Percepto or Zuper?
- Percepto starts at On request and Zuper at On request.
- Does Percepto or Zuper run on more platforms?
- Percepto runs on Web. Zuper runs on Web, iOS, Android.
- What is Percepto best used for?
- Percepto is most often used for a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights, a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys, a utility substation network needing thermal inspection of switchgear on a fixed cycle with an auditable record, a port or tailings facility that wants an automatic aerial response when an alarm fires at three in the morning. Of those, a refinery replacing manual methane leak detection rounds with scheduled optical gas imaging flights and a remote mine site that cannot economically station inspection crews and needs weekly stockpile and infrastructure surveys are not what Zuper is typically brought in for.
- What can Percepto do that Zuper cannot?
- Percepto covers Drone-in-a-box base station, Autonomous scheduled missions, AIM mission management, Optical gas imaging payload. Zuper covers Work order management, Intelligent dispatch, Technician mobile, Inventory.
Answered from the vendors’ own pages
Percepto: Can I use Percepto AIM with drones I already own?
No. The system is designed around Percepto's own aircraft and base station.
Zuper: How much does Zuper cost?
It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.
Percepto: Do I need a pilot on site?
Not in jurisdictions where beyond-visual-line-of-sight operation is approved. Confirm the approval position for your country before committing.
Zuper: Can Zuper run under Salesforce or HubSpot?
Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.
Percepto: What does it cost?
Percepto does not publish pricing. Expect an annual per-site programme covering hardware, the AIM subscription and support.
Zuper: Does it work offline?
The technician mobile app is built to capture work offline and sync when connectivity returns.
Percepto: Can it detect gas leaks?
Yes, with an optical gas imaging payload, which is one of the main reasons oil and gas operators buy it.
Zuper: Is Zuper suitable for a five person contractor?
Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.
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