Softwr

Communication · head to head

Mattermost vs Webex by Cisco

Mattermost logo

Mattermost

Communication

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex by Cisco has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mattermost no published pricing on public website; requires sales contact for all tiers; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mattermost and Webex by Cisco actually diverge.

Attributes where Mattermost and Webex by Cisco differ
AttributeMattermostWebex by Cisco
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Windows, Macos, Linux, Ios, Android
FoundedUnknown1984

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that Webex by Cisco does not also cover.

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

  • Team messaging and collaborationnot Webex by Cisco
  • Secure enterprise communicationnot Webex by Cisco
  • On-premise or self-hosted deploymentnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Mattermost
  • Webinarsnot Mattermost
  • Virtual eventsnot Mattermost
  • Trainingnot Mattermost
  • Enterprise communicationnot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No published pricing on public website; requires sales contact for all tiers
  • Three tiers (Professional, Enterprise, Enterprise Advanced) have feature differences but no cost transparency
  • User scaling caps differ between tiers without public price justification

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from Webex by Cisco on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Mattermost or Webex by Cisco better?
Neither clearly leads. Mattermost starts at On request and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or Webex by Cisco?
Webex by Cisco has a free tier; the other does not. Paid plans start at On request for Mattermost and Free for Webex by Cisco.
Does Mattermost or Webex by Cisco run on more platforms?
Mattermost runs on Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Webex by Cisco for free?
Yes. Webex by Cisco has a free tier, so you can try it without paying. Mattermost starts at On request.
What is Mattermost best used for?
Mattermost is most often used for team messaging and collaboration, secure enterprise communication, on-premise or self-hosted deployment. Of those, team messaging and collaboration and secure enterprise communication are not what Webex by Cisco is typically brought in for.
What can Mattermost do that Webex by Cisco cannot?
Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback.

Answered from the vendors’ own pages

Mattermost: What user limits apply to each Mattermost pricing tier?

Professional tier supports maximum 250 users. Enterprise scales to 50,000 concurrent users. Enterprise Advanced scales to 200,000 concurrent users. Exact per-user costs not stated.

Source
Mattermost: What support response times are included with each plan?

Professional includes community support plus business hours professional support with next business day response. Enterprise includes 24x7 support with 4-hour response time. Enterprise Advanced includes 24x7 with Premier Support option.

Source
Mattermost: How much does Mattermost cost for teams under 250 users?

Pricing for Professional tier with user counts under 250 is not disclosed publicly. Contact Mattermost sales for specific quotes.

Source
Share

Related pages

More on Mattermost

More on Webex by Cisco

Keep looking

Other head to heads