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Communication · head to head

Mattermost vs Twist

Mattermost logo

Mattermost

Communication

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
Twist logo

Twist

Communication

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Twist has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mattermost no published pricing on public website; requires sales contact for all tiers; Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mattermost and Twist actually diverge.

Attributes where Mattermost and Twist differ
AttributeMattermostTwist
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebWeb, Windows, Macos, Ios, Android
FoundedUnknown2014

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that Twist does not also cover.

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

  • Team messaging and collaborationnot Twist
  • Secure enterprise communicationnot Twist
  • On-premise or self-hosted deploymentnot Twist

Twist

  • Asynchronous team communication and project collaborationnot Mattermost
  • Teams requiring unlimited message history and integrationsnot Mattermost
  • Remote-first organizations minimizing synchronous meetingsnot Mattermost
  • Distributed teams across multiple time zonesnot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No published pricing on public website; requires sales contact for all tiers
  • Three tiers (Professional, Enterprise, Enterprise Advanced) have feature differences but no cost transparency
  • User scaling caps differ between tiers without public price justification

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Twist

Free
  • Free PlanFree
    • Access up to 1 month of comments and messages
    • Up to 5 integrations
    • 5 GB storage
  • Unlimited Plan$6/month
    • Full history of comments and messages
    • Unlimited integrations
    • Unlimited file storage

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from Twist on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Questions people ask

Is Mattermost or Twist better?
Neither clearly leads. Mattermost starts at On request and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or Twist?
Twist has a free tier; the other does not. Paid plans start at On request for Mattermost and Free for Twist.
Does Mattermost or Twist run on more platforms?
Mattermost runs on Web. Twist runs on Web, Windows, Macos, Ios, Android.
Can I use Twist for free?
Yes. Twist has a free tier, so you can try it without paying. Mattermost starts at On request.
What is Mattermost best used for?
Mattermost is most often used for team messaging and collaboration, secure enterprise communication, on-premise or self-hosted deployment. Of those, team messaging and collaboration and secure enterprise communication are not what Twist is typically brought in for.
What can Mattermost do that Twist cannot?
Twist covers Topic-based chat, Threading, File attachments, Search.

Answered from the vendors’ own pages

Mattermost: What user limits apply to each Mattermost pricing tier?

Professional tier supports maximum 250 users. Enterprise scales to 50,000 concurrent users. Enterprise Advanced scales to 200,000 concurrent users. Exact per-user costs not stated.

Source
Twist: How much does Twist cost?

Twist offers a free plan with access to 1 month of message history and 5 GB storage. The Unlimited plan costs $6 per user per month with full message history and unlimited storage.

Source
Mattermost: What support response times are included with each plan?

Professional includes community support plus business hours professional support with next business day response. Enterprise includes 24x7 support with 4-hour response time. Enterprise Advanced includes 24x7 with Premier Support option.

Source
Twist: What is included in Twist's free plan?

The free plan includes access to up to one month of comments and messages, up to 5 integrations, 5 GB storage, and standard support.

Source
Mattermost: How much does Mattermost cost for teams under 250 users?

Pricing for Professional tier with user counts under 250 is not disclosed publicly. Contact Mattermost sales for specific quotes.

Source
Twist: How is Twist priced for large teams?

Organizations with 200+ employees should contact [email protected] for custom enterprise pricing. Single-channel guests remain free on both tiers, while multi-channel guests on Unlimited are billed as regular members.

Source
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